Restaurant Operational Manager

Smoke Bali; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading restaurant in Bali is seeking an experienced Restaurant Manager to oversee operations and lead staff in delivering exceptional service. The successful candidate will ensure compliance with hygiene standards, manage costs, and enhance profitability through strategic decision-making. This role is ideal for someone with strong leadership and communication skills, ready to thrive in a dynamic environment.

Qualifications

• Proven experience (3+ years) as a Restaurant Manager or similar role.
• Strong leadership and communication skills.
• Solid understanding of restaurant operations and financial management.

Responsibilities

• Oversee daily operations to ensure efficiency and high standards.
• Lead, train, and manage front and back-of-house staff.
• Monitor inventory and control food and labor costs.

Skills

Leadership

Communication

Problem-solving

Organizational

Interpersonal

Education

Degree or diploma in hospitality management

Tools

POS systems

MS Office

Job description

Oversee the daily operations of the restaurant to ensure efficiency and high standards.

Lead, train, and manage front and back-of-house staff to ensure excellent service.

Monitor inventory, order supplies, and control food and labor costs.

Ensure compliance with health, safety, and hygiene standards.

Develop and implement operational policies and procedures.

Handle customer complaints professionally and resolve issues promptly.

Analyze financial reports and propose strategies to increase profitability.

Coordinate with the kitchen and service teams for a smooth workflow.

Organize schedules, manage payroll, and ensure adequate staffing.

Plan and execute promotional events or special functions.

Report directly to senior management with updates on performance and needs.

Qualifications:

Proven experience (3+ years) as a Restaurant Manager, Operations Manager, or similar role in the food & beverage industry.

Strong leadership, communication, and interpersonal skills.

Solid understanding of restaurant operations, financial management, and staff supervision.

Ability to work under pressure in a fast-paced environment.

Excellent problem-solving and organizational skills.

Proficient in POS systems and MS Office.

Degree or diploma in hospitality management or related field is preferred.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Restaurant Operations Manager?

Do you have customer service experience?

How much notice are you required to give your current employer?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Which of the following languages are you fluent in?

Are you willing to undergo a pre-employment background check?