Restaurant Manager - Sadrasa

Pullman Hotels & Resorts; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join a leading hospitality group as a Restaurant Manager, where you will oversee operations, manage budgets, and ensure exceptional service. You will lead a dedicated team, enhance guest experiences, and drive profitability in a dynamic environment.

Benefits

Exclusive benefits tailored to the sector

Career growth opportunities

Qualifications

• Proven experience as a Restaurant Manager or similar leadership role.
• Strong organizational and time management skills.

Responsibilities

• Plan the outlet budget and review revenue forecasts.
• Supervise team members to ensure timely completion of tasks.
• Build good relationships with guests and handle complaints.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Customer Service

Conflict Resolution

Job description

Company Description

Join us at Accor, where life pulses with passion! As a pioneer in responsible hospitality, the Accor Group encompasses more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. Each brand has its unique personality, allowing you to find yourself, yet all share a common ambition: to innovate and challenge the status quo.

By joining us, you become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be your true self. We support your growth, help you fulfill your potential, explore other professions, and pursue career opportunities locally or globally. You will enjoy exclusive benefits tailored to the sector and beyond, along with recognition for your daily commitment.

Everything you do with us will create meaningful, memorable, and impactful experiences for customers, colleagues, and the planet.

Job Description

1. Plan the outlet budget and review revenue and expenditure forecasts monthly.
2. Analyze and submit month-end reports, identifying deviations from business plan goals.
3. Participate in management meetings to review progress and develop the annual business plan for the outlet.
4. Implement and measure profit enhancement programs in collaboration with the kitchen and marketing departments, and prepare post-promotion reports.
5. Maintain control measures to ensure food & beverage costs, productivity, labor, and operating supplies stay within budget.
6. Supervise team members to ensure timely completion of tasks according to standards.
7. Conduct daily departmental briefings to communicate pertinent information.
8. Build good relationships with guests and regular patrons, personalizing service by remembering names and preferences.
9. Handle guest complaints and comments tactfully and efficiently.
10. Manage administrative tasks related to cashier/bar operations and company policies.

Qualifications

1. Proven experience as a Restaurant Manager or similar leadership role in food service.
2. Strong organizational and time management skills with attention to detail.
3. Excellent interpersonal and communication skills, with team leadership and motivation abilities.
4. Proficiency in customer service and conflict resolution.
5. Knowledge of food safety regulations and hygiene standards.
6. Experience in inventory management and cost control.

Additional Information

Your Team And Working Environment

• Our commitment to Diversity & Inclusion:
• We are an inclusive company aiming to attract, recruit, and promote diverse talent.