Restaurant Manager

Hilton Worldwide, Inc.; Provinsi Bali; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Restaurant Manager to lead restaurant operations and deliver exceptional guest experiences. This role involves managing a dedicated team, ensuring high standards of service, and working within budgetary guidelines. With a focus on continuous improvement and guest satisfaction, you will drive sales, develop menus, and foster a collaborative environment. Join a company that values its team members and is committed to creating remarkable hospitality experiences globally. This is a fantastic opportunity for those passionate about food and beverage management and guest service excellence.

Qualifications

• Experience in managing and supervising Food and Beverage operations.
• Ability to develop team members and meet financial targets.

Responsibilities

• Manage restaurant operations and maintain exceptional customer service.
• Recruit, train, and develop the restaurant team effectively.

Skills

Management and supervisory experience

Ability to meet financial targets

Ability to comply with Food and Beverage brand standards

Ability to work under pressure

Excellent grooming standards

Willingness to develop team members

Flexibility in work situations

Education

Degree in relevant area

Job description

A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

1. Manage Restaurant operations
2. Maintain exceptional levels of customer service
3. Recruit, manage, train and develop the Restaurant team
4. Manage guest queries in a timely and efficient manner
5. Work within budgeted guidelines in relation to Food and Payroll
6. Drive sales to maximize budgeted revenue
7. Develop menus with other members of Food and Beverage team
8. Accountable for monthly stock takes
9. Incentivise team members to maximize sales and revenue
10. Set departmental targets and objectives, work schedules, budgets, and policies and procedures
11. Evaluate guest satisfaction levels with a focus on continuous improvement
12. Ensure communication meetings are conducted and post-meeting minutes generated
13. Be environmentally aware
14. Assist other departments wherever necessary and maintain good working relationships
15. Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Management and/or supervisory Food and Beverage experience
2. Able to meet financial targets
3. Ability to comply with all Food and Beverage brand standards
4. Ability to work under pressure
5. Excellent grooming standards
6. Willingness to develop team members and self
7. Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

1. Degree in relevant area
2. Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!