Resort Manager

Tjendana Corporation; Denpasar; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

Tjendana Corporation is looking for an experienced Resort Manager to lead operations at their premier Bali resort. This role is crucial for maintaining high service standards and optimizing operational efficiency. The ideal candidate will possess substantial hospitality management experience and demonstrate exceptional leadership abilities.

Qualifications

• Minimum 5 years' experience in a resort management or senior hospitality role.
• Proven track record of leading high-performing teams.
• Thorough understanding of hospitality operations.

Responsibilities

• Manage daily operations of the resort including front desk and housekeeping.
• Lead and develop a team to deliver outstanding customer service.
• Ensure adherence to brand standards and budgetary targets.

Skills

Leadership

Customer Service

Communication

Budget Management

Interpersonal Skills

Job description

About the role

Tjendana Corporation is seeking an experienced Resort Manager to oversee the operations of our flagship resort located in Bali. As a full-time, on-site role, you will be responsible for ensuring the smooth and efficient running of all aspects of the resort, from guest services to facility management. This is a critical leadership position that will play a pivotal part in delivering an exceptional hospitality experience to our valued guests.

What you'll be doing

Manage and oversee all daily operations of the resort, including front desk, housekeeping, food and beverage, and maintenance

Lead, motivate and develop a team of hospitality professionals to deliver outstanding customer service

Ensure adherence to brand standards, health and safety regulations, and budgetary targets

Identify and implement process improvements to enhance efficiency and guest satisfaction

Liaise with the corporate team to drive strategic initiatives and report on key performance metrics

Foster strong relationships with local suppliers, contractors and the surrounding community

What we're looking for

Minimum 5 years' experience in a resort management or senior hospitality role

Proven track record of successfully leading and developing high-performing teams

Strong commercial acumen, with the ability to manage budgets and drive profitability

Excellent communication and interpersonal skills, with a customer-centric approach

Thorough understanding of hospitality operations, including front office, housekeeping, and F&B

Adaptable and resourceful, with the ability to thrive in a fast-paced environment

Fluency in English, with proficiency in Bahasa Indonesia an advantage

If you are an ambitious and talented Resort Manager who is passionate about delivering excellence in hospitality, we encourage you to apply now.

What's your expected monthly basic salary?

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How many years' experience do you have as a Resort Manager?

Do you have customer service experience?

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Hotel & Accommodation Services 51-100 employees