Relationship Manager Lending (Pekanbaru)

PT Bank Danamon Indonesia, Tbk.; Kota Pekanbaru; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading Indonesian bank is seeking a Sales Officer in Pekanbaru to drive marketing efforts for loan and saving products. The ideal candidate will hold a Bachelor's degree and have at least 2 years of relevant experience, strong analytical skills, and a passion for sales. Responsibilities include customer management, market penetration, and ensuring service quality.

Qualifications

• Minimum 2 years experience as Sales Officer (Lending), preferably from banking industry.
• Passion and interest in selling Bank’s products.
• Highly initiative and target driven.

Responsibilities

• Conduct market penetration and identify customer needs for loans or savings products.
• Prepare customer data and analyze profiles for credit processes.
• Manage customers' loans and ensure quality as per standards.
• Provide service to customers per established standards.
• Handle customer complaints within branch guidelines.

Skills

Sales

Analytical thinking

Persuasiveness

Customer service

Education

Bachelor Degree from reputable university

Job description

JOB PURPOSE

Melaksanakan kegiatan pemasaran untuk produk pinjaman,simpanan dan jasa Bank kepada calon nasabah baru dan mengelola nasabah existing sesuai ketentuan yang berlaku

RESPONSIBILITY

• Melaksanakan kegiatan pemasaran dengan melakukan penetrasi pasar dan mengidentifikasi kebutuhan nasabah dalam menawarkan produk pinjaman atau simpanan yang tepat dengan menerapkan prinsip KYC/APU PPT yang berlaku
• Menyiapkan data nasabah dan analisa profil nasabah terkait dengan proses kredit agar berjalan sesuai ketentuan.
• Mengelola account nasabah kredit dan memastikan kualitas kredit sesuai ketentuan standard yang telah ditetapkan
• Memberikan pelayanan kepada nasabah sesuai standar service yang berlaku
• Menerima dan menindaklanjuti pengaduan nasabah pada unit/branch sesuai dengan ketentuan yang berlaku

QUALIFICATION:

• Bachelor Degree from reputable university
• Has minimum 2 years experiences as Sales Officer (Lending), preferably from banking industry
• Has Passion and interest to selling various Bank’s products
• Has highly initiative, strong analytical thinking, good persuasiveness and resilient (target driven)