Relationship Manager - Lending

PT Rpay Finansial Digital Indonesia; Kampung Bali; On-site; IDR 15.000.000 - 25.000.000; Full time

Job summary

A financial technology company in Indonesia seeks a Relationship Manager – Lending to acquire and manage lending relationships in consumer and SME segments. The role focuses on business loan origination, client acquisition, and portfolio management. Candidates should have at least 4 years of experience in lending sales and possess strong negotiation and interpersonal skills. Proficiency in Microsoft Office and CRM tools is essential.

Qualifications

• Minimum 4 years of experience in lending sales, credit acquisition, or fintech lending operations.
• Strong understanding of lending processes, credit evaluation, and risk management.
• Proven success in achieving loan disbursement and portfolio targets.
• Self-driven and capable of handling fieldwork.

Responsibilities

• Identify and develop new lending clients across consumer and SME segments.
• Promote lending products based on client needs.
• Conduct field visits and support loan approval processes.
• Manage ongoing client relationships to ensure satisfaction.
• Achieve individual lending disbursement and portfolio quality targets.

Skills

Lending sales experience

Credit evaluation

Interpersonal skills

Negotiation skills

Proficient in Microsoft Office

Client relationship management

Adaptability

Tools

CRM tools

Mobile sales tools

Job description

The Relationship Manager – Lending is responsible for sourcing, evaluating, and managing lending relationships, particularly in consumer and SME segments. This role focuses on business loan origination, client acquisition, and portfolio management. The position demands strong sales capability, knowledge of credit products, and the ability to collaborate with credit, risk, and operations teams to ensure smooth loan processing and high-quality portfolio growth.

Responsibilities

Identify, acquire, and develop new lending clients across consumer and SME segments.

Promote lending products such as KTA, KMK, and other credit solutions based on client needs.

Conduct field visits, collect credit data, and support credit assessment and loan approval processes.

Manage ongoing client relationships to ensure repayment performance and satisfaction.

Achieve individual lending disbursement and portfolio quality targets.

Provide market feedback and support product improvement initiatives.

Ensure adherence to internal SOPs and OJK/fintech lending regulations.

Qualifications

Minimum 4 years of experience in lending sales, credit acquisition, or fintech lending operations.

Strong understanding of lending processes, credit evaluation, and risk management.

Proven success in achieving loan disbursement and portfolio targets.

Excellent interpersonal, negotiation, and client relationship skills.

Proficient in Microsoft Office and CRM or mobile sales tools.

Self-driven, adaptable, and capable of handling fieldwork in a fast-paced fintech environment.