Relationship Manager (Jakarta)

PT Bank Danamon Indonesia, Tbk.; Daerah Khusus Ibukota Jakarta; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Officer to drive marketing activities for banking products. This role involves engaging with potential customers, managing existing accounts, and ensuring high service standards. If you are passionate about sales and have a strong analytical mindset, this position offers a great opportunity to excel in the banking sector. Join a team where your efforts will directly impact customer satisfaction and business growth.

Qualifications

• Minimum 2 years of experience as Sales Officer in the banking industry.
• Strong analytical thinking and good persuasiveness.

Responsibilities

• Conduct market penetration and identify customer needs for savings products.
• Manage customer accounts according to established standards.

Skills

Analytical Thinking

Persuasiveness

Sales Skills

Customer Service

Education

Bachelor Degree

Job description

JOB PURPOSE

Melaksanakan kegiatan pemasaran untuk produk simpanan dan jasa Bank kepada calon nasabah baru dan mengelola nasabah existing sesuai ketentuan yang berlaku.

RESPONSIBILITY

• Melaksanakan kegiatan pemasaran dengan melakukan penetrasi pasar dan mengidentifikasi kebutuhan nasabah dalam menawarkan produk simpanan dengan menerapkan prinsip KYC/APU PPT yang berlaku
• Melakukan cross selling produk kepada nasabah
• Mengelola account nasabah sesuai ketentuan standard yang telah ditetapkan
• Memberikan pelayanan kepada nasabah sesuai standar service yang berlaku
• Menerima dan menindaklanjuti pengaduan nasabah pada unit/branch sesuai dengan ketentuan yang berlaku

QUALIFICATION:

• Bachelor Degree from reputable university
• Has minimum 2 years experiences as Sales Officer (Funding), preferably from banking industry
• Has Passion and interest to selling various Bank’s products
• Has highly initiative, strong analytical thinking, good persuasiveness and resilient (target driven)