Regional Trainer

Manulife Insurance Malaysia; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 15.000.000 - 25.000.000; Full time

Job summary

A leading insurance company is searching for a Sales Trainer to conduct training and support the development of sales personnel in Surabaya. The ideal candidate should have significant experience in the insurance or banking industry, alongside strong communication and coaching skills, to enhance the performance of the sales team.

Qualifications

• 5-7 years of experience in the Insurance Industry or Banking.
• Proven work experience as a Sales Trainer or similar role.
• Experience in a sales position is a plus.

Responsibilities

• Conduct skills gap analyses to identify areas for improvement.
• Develop and deliver training programs and activities.
• Monitor sales objectives and report on training impact.

Skills

Communication skills

Coaching skills

Relationship skills

Tools

Training material design

Job description

time left to apply End Date: July 4, 2025 (17 days left to apply)

job requisition id JR25040809

Position Responsibilities:

Conducting skills gap analyses to identify areas of improvement

• Plan, coordinate and provide direction based on strategic business from Sales Leader to develop sales-based development with training need analysis.

Develop & Deliver Training and Activities for all channels

• Responsible on implementation of activation and retention program or activities.
• Deliver training program and activities based on training need analysis.
• Deliver the standard of quality on all training logistic and preparation.
• Onboard new salespeople
• Producing physical and digital educational material (e.g. videos and case studies)

Day to Day Action & Reporting

• Make an accurate summarize report based on implementation training and activities.
• Monitor sales objectives, results and work together with regional sales leader
• Have a regular cadence with respective assigned Sales Leaders and Unit Head to plan action items that can be delivered to respond to challenges faced by Sales Team
• Report on impact of training programs (e.g. sales achieved)
• Coordinate individual and team performance review sessions to discuss strengths and weaknesses

Training Program Feedback

• Collect feedback from trainees and managers about training courses

Implement Risk Management – AAJI and CPD

• Liaise with all related party to ensure all of Financial Advisor candidates pass on AAJI Exam.
• Liaise with all related party to encourage all of Financial Advisor knowing well when their license of CPD will be expired.

Personal Development

• Adopt AJMI culture of professionalism, integrity, effectiveness, dynamic, and customer centric attitude contributing to an internal environment of teamwork and promote positive brand image.

Required Qualifications:

• Proven work experience as a Sales Trainer or similar role
• Minimum 5-7 years’ experience in Insurance Industry or Banking
• Experience in a sales position is a plus
• Highly developed communication & relationship skills
• Designing training material (ppt, or digital content)
• Coaching skills

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .