Regional Key Account Manager

PT Comcore Teknologi Indonesia; Sumatera Selatan; On-site; IDR 350,000,000 - 600,000,000; Full time

Job summary

PT Comcore Teknologi Indonesia seeks an experienced professional to lead as the main liaison for PLN stakeholders across Sumatera, managing end-to-end Smart Electricity and New Energy projects. You will coordinate with internal teams to ensure on-time delivery, installation, commissioning, and handover of projects.

The ideal candidate has 5–8 years in key account or project management within electrical/energy sectors, with strong PLN relationship experience and a track record of driving customer

Qualifications

• Bachelor's degree in a related field.
• 5-8 years of experience in Key Account Management, Project Management, Project Delivery, Technical Account Management, or Customer Project Management within electrical, power utility, or energy industry.
• Strong experience managing PLN stakeholders, particularly UID, UP3, ULP, and PLN HQ, with understanding of PLN processes and requirements.

Responsibilities

• Serve as the primary point of contact for PLN/Pertamina/Private stakeholders across Sumatera, including UID, UP3, ULP, and PLN HQ.
• Manage and oversee end-to-end execution of Smart Electricity projects (AMI, MDU, KWh Meter) and New Energy projects, ensuring timely delivery and successful completion.
• Coordinate with cross-functional teams to monitor product delivery progress and coordinate with warehouse/system for inventory management and distribution to PLN locations.
• Serve as key contact for PLN product quality issues; coordinate with internal teams to identify root causes and ensure timely resolution.
• Monitor project performance, prepare progress reports, identify risks and opportunities, and support PLN accounts in region.

Skills

Stakeholder management

Key account management

Project management

Cross-functional coordination

Education

Bachelor's degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering, Business Management, or related field

Job description

This role involves serving as the primary point of contact for PLN stakeholders across Sumatera, including UID, UP3, ULP, and PLN HQ, while building and maintaining strong relationships to ensure customer satisfaction and business continuity. You will manage and oversee the end-to-end execution of Smart Electricity (KWh Meter) and New Energy business, ensuring timely delivery, successful installation, commissioning, acceptance, and project completion.

Key responsibilities

Serve as primary point of contact for PLN/Pertamina/Private stakeholders across Sumatera, including UID, UP3, ULP, and PLN HQ, building and maintaining strong relationships to ensure customer satisfaction and business continuity

Manage and oversee the end-to-end execution of Smart Electricity projects (AMI, MDU,KWh Meter) and our New Energy project, ensuring timely delivery, successful installation, commissioning, acceptance, and project completion

Coordinate with cross-functional teams to monitor product delivery progress and coordinate with the warehouse / marketplace system to ensure product availability, proper inventory management, and timely distribution to customer mainly in PLN locations

Serve as key point of contact for product quality issues raised by PLN, coordinate with internal technical, QC, and delivery teams to identify root causes, and ensure timely resolution and customer follow-up

Monitor project performance, prepare regular progress reports, identify potential risks and improvement opportunities, and support the successful delivery and long-term development of strategic PLN accounts in the region

About you

Bachelor's degree in Electrical Engineering, Industrial Engineering, Mechanical Engineering, Business Management, or a related field

Minimum 5-8 years of experience in Key Account Management, Project Management, Project Delivery, Technical Account Management, or Customer Project Management within the electrical, power utility, or energy industry

Strong experience managing PLN stakeholders, particularly UID, UP3, ULP, and/or PLN HQ, with an established understanding of PLN's business processes and requirements

Strong understanding of Smart Metering, AMI (Advanced Metering Infrastructure), MDU, KWh Meter, or power distribution projects is highly preferred

Experience working with PLN or utility-related projects will be a significant advantage

Preferred: Existing professional network and strong relationships with PLN stakeholders in Sumatera