Regional Data Center Facilities Lead (Batam)

Nscale; Batam; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Nscale, Batam-based cloud infrastructure provider, seeks an Infrastructure Facilities Operations Engineer to own regional data center facilities and ensure uptime for high-density AI workloads.

Lead multi-site operations, oversee power, cooling and M&E systems, drive reliability improvements, and collaborate with engineering and vendors to meet safety, regulatory, and cost targets while communicating in English and Bahasa Indonesia.

Qualifications

• Bachelor in Mechanical Engineering or Electrical Engineering.
• 5+ years of experience in Data Centre Facilities operations or critical infrastructure management.
• Experience in high-density AI/HPC workloads.
• Strong knowledge of electrical and mechanical systems (UPS, generators, switchgear, cooling plants, CRAC/CRAH, liquid cooling).
• Experience in managing multi-site and regional operations.
• Proven track record of maintaining high availability environments.
• Strong written and verbal English skills to manage tickets, document activities, and communicate effectively with internal stakeholders and colocation providers.
• Strong communication skills in Bahasa Indonesia.

Responsibilities

• Oversee day-to-day facilities operations across multiple regional sites.
• Ensure continuous availability of critical infrastructure (UPS, generators, switchgear, chillers, CRAC/CRAH units, liquid cooling).
• Maintain uptime in line with SLA and business requirements.
• Serve as regional escalation point for facility-related incidents.
• Drive uptime, resiliency, and energy efficiency improvements.
• Monitor key metrics (PUE, cooling efficiency, power utilization, capacity headroom).
• Lead RCA for facility incidents and implement corrective actions.
• Ensure preventative maintenance programs are executed to global standards.
• Partner with infrastructure and engineering teams to ensure facilities can support high-density GPU deployments.
• Validate power and cooling capacity for expansion projects.
• Oversee commissioning of new infrastructure and retrofits.
• Manage third-party facility vendors and maintenance contractors.
• Oversee service contracts and ensure SLA adherence.
• Conduct vendor performance reviews and drive continuous improvement.
• Optimize regional facilities operating costs without compromising reliability.

Skills

English proficiency

Bahasa Indonesia

Multisite operations

Education

Bachelor in Mechanical or Electrical Engineering

Job description

Nscale, Batam-based cloud infrastructure provider, seeks an Infrastructure Facilities Operations Engineer to own regional data center facilities and ensure uptime for high-density AI workloads.

Lead multi-site operations, oversee power, cooling and M&E systems, drive reliability improvements, and collaborate with engineering and vendors to meet safety, regulatory, and cost targets while communicating in English and Bahasa Indonesia.