Regional Business Manager - Food Distributor

Michael Page; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading local distribution company in Indonesia, specializing in high-quality imported food products, is looking for an experienced Operations and Sales Manager. This role involves strategic planning, operational management, and team leadership across multiple branches, ensuring compliance and driving sales performance. The ideal candidate will have a strong background in FMCG, proven leadership skills, and a commitment to customer satisfaction.

Benefits

Competitive salary

Opportunities for professional growth and career advancement

Comprehensive benefits package

Supportive work environment

Qualifications

• Minimum 8-10 years experience in operations or sales management.
• 3-5 years in a multi-unit or regional management role in FMCG and food distribution.
• Fluency in Bahasa Indonesia and English required; Mandarin is a plus.

Responsibilities

• Develop and implement regional strategies to achieve sales targets.
• Ensure adherence to company policies and optimize branch operational efficiency.
• Recruit and mentor branch managers and their teams.

Skills

Leadership

Communication

Analytical skills

Problem-solving

Education

Bachelor's degree in Business Administration

Degree in Sales & Marketing or Supply Chain Management

Job description

• Competitive salary
• Opportunities for professional growth and career advancement

About Our Client

Our client is a dynamic and rapidly growing local distribution company specializing in bringing high-quality imported food products to consumers across Indonesia. We partner with renowned international brands to offer a diverse range of imported food items.

Job Description

Strategic Planning & Execution:

• Develop and implement regional strategies to achieve sales targets, market share growth, and profitability goals for all branches.
• Analyze market trends, competitor activities, and customer feedback to identify opportunities and challenges.

Operational Management:

• Ensure all branches adhere to company policies, procedures, and quality standards (e.g., warehousing, inventory management, delivery protocols).
• Monitor and optimize branch operational efficiency, including inventory turns, delivery times, and cost control.
• Oversee the effective management of branch assets, including vehicles, equipment, and facilities.
• Identify and implement process improvements to enhance productivity and reduce operational costs.

Sales & Business Development:

• Drive sales performance across all branches by setting clear targets, monitoring progress, and implementing corrective actions.
• Support branch managers in developing and maintaining strong relationships with key clients (retailers, HoReCa, B2B customers).
• Identify new business opportunities and market segments within the region.
• Work with the sales team to develop promotional activities and sales initiatives.

Team Leadership & Development:

• Recruit, train, mentor, and motivate Branch Managers and their teams.
• Conduct regular performance reviews, provide constructive feedback, and identify development needs.
• Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.
• Ensure compliance with all labor laws and company HR policies.

Financial Management:

• Manage regional budgets, control expenses, and ensure profitability of all branches.
• Analyze financial reports, sales data, and KPIs to make informed business decisions.
• Oversee timely and accurate reporting from branches to head office.

Customer Relationship Management:

• Ensure high levels of customer satisfaction across all branches by promoting excellent service standards.
• Address and resolve complex customer issues escalated from branches.
• Gather customer insights to inform product offerings and service improvements.

Compliance & Risk Management:

• Ensure all branch operations comply with local regulations, health and safety standards, and food safety protocols.
• Identify and mitigate potential risks related to operations, inventory, and personnel.

The Successful Applicant

• Bachelor's degree in Business Administration, Sales & Marketing, Supply Chain Management, or a related field.
• Minimum of 8-10 years of progressive experience in operations or sales management, with at least 3-5 years in a multi-unit or regional management role, preferably within the FMCG and food distribution industry.
• Proven track record of achieving sales targets and driving operational excellence.
• Strong understanding of supply chain management, logistics, and inventory control.
• Excellent leadership, communication, and interpersonal skills.
• Ability to travel frequently within the assigned region.
• Strong analytical and problem-solving abilities.
• Fluency in Bahasa Indonesia and English (both written and spoken). Mandarin is a plus.
• Knowledge of imported food product categories and market trends in Indonesia is highly desirable.

What's on Offer

• Comprehensive benefits package and professional growth opportunities
• A supportive work environment focused on achieving success