Region Operations Manager

GoTo Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

An established industry player is seeking a Region Operations Manager to lead operational strategies and performance monitoring across regions. This role involves complex cross-functional projects, ensuring the execution of supply-related objectives, and collaborating with various teams to enhance operational systems. The ideal candidate will possess strong analytical and problem-solving skills, along with experience in project management and team leadership. Join a dynamic team where your contributions will drive significant improvements and operational excellence in a fast-paced environment.

Qualifications

• 5+ years in operations, preferably in tech or multinational companies.
• Strong analytical and problem-solving skills for operational issues.

Responsibilities

• Manage operational strategy and ensure execution at the regional level.
• Collaborate with cross-functional teams to develop operations systems.

Skills

Analytical Thinking

Problem Solving

Project Management

Team Management

Communication Skills

Tools

Excel

Google Sheets

Bigquery

SQL

Metabase

Job description

About The Role

Region Operations Manager is managing operational strategy, monitoring performance, and ensuring execution at regional level. You will be involved in complex cross-functional projects and bridging between HQ and Area.

What You Will Do

• Advance analysis & structured problem solving to achieve supply related OKR
• Manage systems & tools to ensure reliable operations
• Collaborate with cross functional teams and cities to develop operations system
• Project Management: Plan and execute top down and bottom up project
• Ensure safety, quality, productivity, compliance and reliability of supply services
• Lead Region Associates and monitor the projects deliverable

What You Will Need

• Minimum 5 years of experience, preferably from Operation Function of Tech & multinational company
• Strong analytical thinking and problem solving skills to create creative solutions toward operation issues and empower relevant team to execute properly
• Proficient in Analytical tools (eg: excel/Google Sheets, Bigquery/SQL, Metabase)
• Solid experience in project management and managing stakeholders ensure speed & quality of project/initiative
• Has experience in managing team is a plus
• Proficient in spoken and written in English

About The Team

As a Region Operations Manager, he/she will work as a center of excellence for Operations stream in the designated Region. He/she will work very intensively and collaborate with driver teams, other Region Operations across regions as well as Area Operations from each Area. Collaborate with Region Analytics team to analyze Operations data to get valuable insight and recommendation for business.