Region Operations Manager

PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia); Daerah Khusus Ibukota Jakarta; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player is seeking a Region Operations Manager to oversee operational strategies and performance monitoring at a regional level. This role involves managing complex cross-functional projects and collaborating with various teams to develop efficient operations systems. The ideal candidate will have a strong background in operations within tech or multinational companies, with excellent analytical and problem-solving skills. Join a dynamic team where your leadership will drive impactful projects and enhance operational excellence across regions. This is an exciting opportunity to make a significant contribution in a fast-paced environment.

Qualifications

• 5+ years of experience in operations, preferably in tech or multinational companies.
• Strong analytical and problem-solving skills to tackle operational issues.

Responsibilities

• Manage operational strategy and performance monitoring at the regional level.
• Lead projects ensuring safety, quality, and reliability of supply services.

Skills

Analytical Thinking

Problem Solving

Project Management

Team Management

Communication Skills

Tools

Excel

Google Sheets

BigQuery

SQL

Metabase

Job description

Region Operations Manager is managing operational strategy, monitoring performance, and ensuring execution at regional level. You will be involved in complex cross-functional projects and bridging between HQ and Area.

What You Will Do

• Advance analysis & structured problem solving to achieve supply related OKR
• Manage systems & tools to ensure reliable operations
• Collaborate with cross functional teams and cities to develop operations system
• Project Management: Plan and execute top down and bottom up project
• Ensure safety, quality, productivity, compliance and reliability of supply services
• Lead Region Associates and monitor the projects deliverable

What You Will Need

• Minimum 5 years of experience, preferably from Operation Function of Tech & multinational company
• Strong analytical thinking and problem solving skills to create creative solutions toward operation issues and empower relevant team to execute properly
• Proficient in Analytical tools (eg: excel/Google Sheets, Bigquery/SQL, Metabase)
• Solid experience in project management and managing stakeholders ensure speed & quality of project/initiative
• Has experience in managing team is a plus
• Proficient in spoken and written in English

About The Team

As a Region Operations Manager, he/she will work as a center of excellence for Operations stream in the designated Region. He/she will work very intensively and collaborate with driver teams, other Region Operations across regions as well as Area Operations from each Area. Collaborate with Region Analytics team to analyze Operations data to get valuable insight and recommendation for business.