Receipting and Billing Administrator

TP; Provinsi Bali; On-site; IDR 60.000.000 - 80.000.000; Full time

Job summary

A leading financial services provider in Bali is seeking a Receipting and Billing Administrator responsible for processing financial transactions and managing billing tasks. The ideal candidate should have strong attention to detail and excellent communication skills, with proven experience in finance administration and proficiency in billing systems. This role offers a collaborative environment where the ability to manage multiple tasks efficiently is essential.

Benefits

Competitive salary

Opportunities for professional development

Qualifications

• Strong attention to detail and accuracy in data entry.
• Excellent written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Ensure timely processing of financial transactions.
• Submit invoices with accurate information.
• Maintain documentation of all billing procedures.

Skills

Attention to detail

Communication skills

Ability to manage multiple tasks

Education

Proven experience in finance administration

Proficiency in using billing systems

Experience in healthcare industry

Tools

Billing systems (e.g., Genie)

Enterprise software

Spreadsheets

Job description

Overview

The Receipting and Billing Administrator is responsible for ensuring the accurate and timely processing of financial transactions and third-party compensable billings. This role requires strong attention to detail, effective communication skills, and the ability to manage multiple tasks efficiently daily.

Responsibilities

• General Elements

• Receipting Tasks (60%):


• Ensure accurate and timely processing of financial transactions.


• Maintain up-to-date records.


• Manage multiple tasks efficiently on a daily basis.


• Third Party Compensable & Surgical Billings Tasks (40%):


• Accurately raise and submit invoices to third-party insurers.


• Ensure all invoices are processed with accurate information.


• Submit invoices through appropriate channels to ensure timely and correct payment.

A - Key Billing Responsibilities:

• General Elements

Invoice Preparation and Submission:

• Current Insurer Details Check: Open the patient file and verify current claim details, ensuring they align with past billing history.


• Approval Validation: Locate and confirm the validity of the approval for the date of service and the service provided within the patient file.


• Referral Validation: Confirm that the referral addressed to the doctor is valid for the date of service from the demographics screen.


• Invoice Generation: From the appointment screen, highlight the patient to be billed and select the dollar sign ‘$’ box to generate the invoice.


• Invoice Addressing: Select the appropriate addressee for the invoice from the top left corner boxes.


• Item Number Addition: Include item numbers on the invoice, ensuring each item appears on a new line.


• Notations and Overrides: Add any required notations and overrides from the item number screen, accessible when adding the item number or by double-clicking on the item line.


• Transmission Method: Confirm the channel for sending the invoice using the Contact List


• Email Invoice Transmission: When sending invoices via email, include the patient name and claim number in the subject line, attach the invoice and any relevant documentation, and send.


• Electronic Transmission: For DVA and bulk bill claims, follow the steps to transmit electronically via File-Maintenance and Reports, selecting the appropriate options for provider, Medicare/DVA, and transmission creation.

• Third Party Compensable Consult Billings

As per General Elements +

• List Confirmation: Coordinate with the Diary Manager to confirm necessary checks have been completed and accounts are ready for invoicing by 11am the next working day.

• Billing History Check: Log into Genie, search and highlight the patient, and use 'Ctrl H' to review past invoices and their billing destinations.

• Rate Confirmation: Confirm correct billing rates using the Contact List (Q:\\PH\\Reference\\UPDATED CONTACT LIST, Insurer Contact tab) and amend rates from the item number screen if necessary.

• Surgical Billings

As per General Elements +

• List Confirmation: Coordinate with the Surgical Manager to confirm necessary checks have been completed and accounts are ready for invoicing by 11am the next working day.


• Ensure that all operations reports are received from doctors


• Match operations report against signed surgical quotation or approval. Ensuring procedure and acceptance is all matched prior to invoice being raised


• Raise invoices with correct item numbers as per doctors instructions or templated item numbers held on file


• Ensure that for private patient invoices that the invoice / operations report / quote all match.


• Transmit Approval / Operations Report / Invoice – to Third Party Compensable accounts


• Receipt quote deposit to the invoice raised, ensure that both are clear and no deviations


• Transmit Invoice/Receipt to patient – if is a private surgery account

• Compliance and Documentation:

• Adhere to all relevant billing rules and regulations, including specific requirements for different types of consultations and procedures.


• Maintain accurate documentation of all billing processes and procedures, ensuring all steps are followed as per the SOP.

B - Key Receipting Responsibilities:

• Daily Bank Reconciliation:

• Match bank statements against remittances and Genie.


• Ensure payments are applied to the correct payee account, on the correct date, and against the correct invoice.


• Complete bank reconciliation fully and promptly each day.

• Daily Deposit Management:

• Close off all deposits daily with minimal items carried forward.


• Ensure all deposits are cleared no later than the 2nd working day of the following month.

• Daily Financial Reporting:

• Update the Finance deposit spreadsheet with the latest receipting information daily.

• Daily Updates:

• Update the Medical Report spreadsheet daily by 11:00 am with the latest receipting information.

• Daily Communication:

• Communicate surgical deposits to the relevant parties daily.

• Daily Remittance Tracking:

• Follow up on missing remittances to ensure all payments are accounted for daily.

• Daily Error Resolution:

• Address TAC payment errors and manage Medicare rebate errors in coordination with the Diary Managers (DM) daily.

• Daily Rounding Credits:

• Apply credit for rounding credits up to $1 daily.

• Daily Query Resolution:

• Prioritize and respond to receipting queries, including miss receipting, short payments, or non-payments daily.

Score scale: 1- Nice to have - 5 Critical

Personal Qualities:

• Score 5 - Strong attention to detail and accuracy in data entry.


• Score 5 - Excellent written communication skills.


• Score 4 – Strong verbal communication skills


• Score 5 - Ability to work independently and as part of a team.


• Score 5 – Ability to manage multiple tasks and meet daily deadlines

Experience / Qualifications:

• Score 5 - Proven experience in finance administration or a similar role.


• Score 3 - Proficiency in using billing systems such as Genie.


• Score 4 - Experience in the healthcare industry.


• Score 3 - Knowledge of third-party insurance billing processes.


• Score 5 - Proficiency in enterprise software and spreadsheets