Re-Implementation and Re-Training Specialist (Mekari Talenta)

PT Mid Solusi Nusantara (MEKARI); Indonesia; Hybrid; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading SaaS company in Indonesia is seeking a Re-Implementation and Re-Training Specialist to deliver effective training and support for diverse clients. The ideal candidate will have strong communication, analytical, and problem-solving skills, as well as a background in training or technical support. The role offers competitive salary, health benefits, and a dynamic working environment with flexible hours.

Benefits

Competitive salary

Premium private health insurance

Flexible working hours

Notebook Ownership Program

Qualifications

• Minimum 1-2 years of experience in training or related field.
• Ability to adapt training content to diverse learning styles.
• Experience in handling marketing campaigns is a plus.

Responsibilities

• Engage clients and stakeholders at all levels.
• Collaborate effectively with internal and external stakeholders.
• Deliver training sessions tailored to client needs.

Skills

Instructional design

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Familiarity with Mekari software

CRM tools proficiency

Tools

Microsoft Office

G Suite

Job description

Re-Implementation and Re-Training Specialist (Mekari Talenta)

• Minimum 1-2 years of experience in training, business development, aftersales, or a related field (e.g., customer success, technical support) within a SaaS/Tech company.
• Strong instructional design, delivery, analytical, and problem-solving skills.
• Ability to adapt training content to diverse learning styles and client needs.
• Comfortable working with numbers and interacting with clients.
• Excellent written and verbal communication skills to effectively engage with clients and stakeholders at all levels.
• Strong interpersonal and teamwork skills to collaborate effectively with internal and external stakeholders.
• Familiarity with Mekari software products and their functionalities (a plus).
• Proficiency in CRM tools, corporate productivity platforms, and web presentation tools (e.g., Microsoft Office, G Suite).
• Experience in handling marketing campaigns is a plus.
• Fluency in English is a plus.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Computer Software & Networking 1,001-5,000 employees

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Talenta, Sleekr, Jurnal, KlikPajak) have been used by tens of thousands of business in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

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