Quality Technician-Send English Resume

The Marketing Store Worldwide (Asia) Ltd; Sragen; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global quality assurance firm seeks a Quality Assurance Specialist in Indonesia to ensure that toy manufacturing processes meet safety and quality standards. The ideal candidate has at least 3 years of experience in a production environment and is knowledgeable in toy manufacturing processes and safety testing. Proficiency in both English and the local language is required for effective communication. This role offers the chance to influence quality initiatives directly in the field.

Qualifications

• Minimum 3 years in toy development, inspection, or manufacturing.
• Experience in factory production environment required.
• Familiar with toy manufacturing processes and materials.

Responsibilities

• Conduct product pre-shipment inspections and audits.
• Follow up on quality issues during manufacturing.
• Engage in quality and safety review meetings.

Skills

Quality assurance expertise in toys

Production experience

Engineering expertise

Communication skills in English and local language

Education

Diploma in engineering or relevant scientific/technical discipline

Job description

Overview

Conduct all aspects of inspections including product pre-shipment inspection (Final Random Inspection, FRI), production in-process inspection, and client’s sample review, as per defined quality and safety requirements. Conduct factory audits and actively work with factories/suppliers to ensure that factories and manufacturing processes align with TMS and client protocol requirements and are capable of producing products that meet quality and safety standards. Follow up on quality issues such as intervention test failures and customer complaints. Collaborate with factory in-house laboratories to ensure professional and competent product testing. Work with tool makers and factories to ensure tools manufacturing processes and produced products meet TMS/client quality and safety requirements.

Job Relationships

Internal – Quality & Safety Teams, Supply Chain, Production Engineering, Development Engineering

Associated Business Units – HM Toys, Non HM, Non McD’s & Retail, other TMS Business Units.

External – Manufacturing Vendors, Suppliers, Testing Labs, Third-party inspection agencies, Subcontract Manufacturers, Raw Material Suppliers, Safety Labs

Job Responsibilities

• Perform all aspects of inspection and sampling, including product pre-shipment inspection (Final Random Inspection, FRI), production in-process inspection, and client sample review.
• Conduct factory audits from a quality and safety perspective as required.
• Execute necessary studies or testing as per HK team requests.
• Follow up on quality and safety issues found during inspection and feasibility/intervention testing at factory level.
• Support and follow up on TMS quality and safety initiatives.
• Engage in quality and safety review meetings, provide comments, and take appropriate actions.
• Monitor factory activities/conditions regarding issues (or potential issues) affecting quality, safety, or TMS/Client reputation and expectations.
• Work with factories to ensure chemical control management processes are in place.
• Conduct audits of the factory in-house laboratory to ensure professional and competent execution.
• Oversee the tool manufacturing process.
• Follow up on all issues found with factories, tool makers, and TMS functions to support debugging as necessary.

Qualifications/Experience

• Quality & safety assurance / Production / Engineering expertise in toys, premiums and/or children’s products.
• A minimum of 3 years of working experience in new toy development / inspection / safety testing / manufacturing industry.
• Proven ability and experience working in a factory production environment.
• Familiarity with toy manufacturing processes and materials.

Education

• Diploma in engineering or relevant scientific/technical discipline.

Job Knowledge/Skills

• Knowledge of toy and premium manufacturing processes.
• Good command of written and spoken English and local language; strong oral and written communication skills.
• Knowledge of international toys safety standards.
• Knowledge of Quality Management System.
• Knowledge in plush toy production is preferred.