Summary
Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing.
Essential Duties and Responsibilities
- Develop and maintain QA plans and process routings that reflect intended/actual activities.
- Support all quoting activities by participating in initial process design, development, and implementation phases.
- Evaluate and support inspection processes through inspection aids and instructional guidelines.
- Develop and implement specialized training sessions to support all relevant functions.
- Review and maintain documentation files; develop systems for document storage and access.
- Review supplier or customer discrepancies; coordinate and track corrective/preventative actions.
- Analyze trends in defects occurring at the customer, supplier, and internal levels.
- Participate in vendor survey activities as applicable.
- Engage proactively with suppliers and assist in their process improvement efforts when possible.
- Ensure compliance with Policies and Procedures related to ISO, EN4600, and GMP documentation across departments.
- Monitor departmental activities and provide technical and logistical support to the quality engineering staff.
- Provide technical support on quality issues with customers as needed.
- Support corrective action efforts using SPC data and tracking tools; facilitate meetings, procedures, or team-building initiatives as necessary.
- Serve as a liaison between Jabil Circuit and suppliers or customers regarding quality issues.
- Enhance technical support for the quality organization.
- Follow all safety and health regulations related to this position and as directed by the supervisor.
- Adhere to company security policies and procedures.
Minimum Requirements
Bachelor's degree required with at least two years of related experience, or an equivalent combination of education and experience.
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