Quality Management Specialist

PT. Hertz Flavors Makmur Indonesia; Ngoro; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

Hertz Flavors is seeking a Quality Management Specialist to ensure the effective implementation of the Quality Management System and HACCP according to the Quality Manual and procedures. The role includes maintaining the quality documentation system, coordinating audits, and supporting regulatory compliance.

Ideal candidates have strong analytical skills, excellent documentation, and knowledge of quality systems in food, flavor, or related industries.

Qualifications

• Minimum Diploma or Bachelor's degree in Chemistry, Pharmacy, Food Technology, Science, or related field.
• 3–5 years of experience in quality documentation, quality assurance, regulatory affairs, or related role.
• Strong attention to detail with solid analytical and documentation skills.
• Proficient in Microsoft Office, especially Excel.
• Able to communicate professionally in English.

Responsibilities

• Quality Management System implementation and HACCP coordination.
• Maintain quality documentation system and procedures.
• Coordinate internal and external audits for quality assurance and compliance.
• Manage Quality Manuals, QM documents, SOPs, forms and related docs.
• Conduct training on QMS, HACCP and related quality initiatives.
• Participate in global quality meetings and drive local follow-up actions.

Skills

Analytical thinking

Documentation skills

Excel

English communication

Education

Bachelor's degree in Chemistry, Pharmacy, Food Technology, or Science

Tools

ERP systems

Document Control Software

Job description

As a Quality Management Specialist, your main role is to ensure the effective implementation of the Quality Management System and HACCP based on the established Quality Manual and procedures. This position is responsible for maintaining the quality documentation system, preparing management review processes, and coordinating internal and external audits to ensure quality assurance and regulatory compliance. This position is ideal for candidates with a strong analytical mindset, excellent documentation skills, and a solid understanding of quality systems within the food, flavor, pharmaceutical, or related industries.

Your Mission

• Supplier Quality Management – Manage supplier portals, conduct raw material supplier qualification processes, and perform supplier audits to ensure quality and compliance standards are maintained.
• Internal Audit & Management Review – Organize internal audits and management review activities, and ensure effective control of all quality-related documentation systems.
• External Audit Coordination – Coordinate external quality and compliance audits conducted by certification bodies, customers, and relevant authorities.
• Quality Documentation Management – Manage, create, review, and maintain quality documentation including Quality Manuals, QM documents, SOPs, forms, and other supporting documents.
• Quality Training & Awareness – Conduct regular training sessions and awareness programs related to the Quality Management System, HACCP, and other quality initiatives.
• Global Quality Alignment – Participate in global quality management meetings, ensure alignment with global standards, and drive implementation and follow-up actions locally.
• Project & Business Support – Execute assigned tasks, projects, and company policies to support business objectives and organizational goals.
• Safety & Compliance Implementation – Ensure adherence to company regulations, discipline standards, operational procedures, and workplace safety requirements.

Minimum Qualifications

Minimum Diploma or Bachelor's degree in Chemistry, Pharmacy, Food Technology, Science, or a related field, or equivalent practical experience.

3–5 years of experience in quality documentation, quality assurance, regulatory affairs, or a related role.

Strong attention to detail with solid analytical and documentation skills.

Proficient in Microsoft Office, especially Excel.

Able to communicate professionally in English, both written and verbal.

Preferred Qualifications

Strong understanding of Good Manufacturing Practices (GMP) principles and their implementation within manufacturing environments.

Ability to conduct risk assessments related to production processes, raw materials, and finished products to ensure quality and compliance.

Good knowledge of Document Control Systems and quality documentation management processes.

Understanding of product and quality data management within ERP systems, including maintaining accuracy and data integrity.

Knowledge of ISO 9001, HACCP, and FSSC 22000.

What's your expected monthly basic salary?

How many years' experience do you have as a Quality Management Specialist?

Which of the following types of qualifications do you have?

How would you rate your English language skills?

Have you worked in a role which requires a sound understanding of Good Manufacturing Practices (GMP)?

How many years of auditing experience do you have?

How many years' experience do you have as an audit officer?

Manufacturing 51-100 employees

Hertz Flavors is an international, world-leading, medium-sized company specializing in the development and production of flavors. For more than 60 years, we have been developing exclusive flavors for successful products from our location near Hamburg together with our customers.

Hertz Flavors is an international, world-leading, medium-sized company specializing in the development and production of flavors. For more than 60 years, we have been developing exclusive flavors for successful products from our location near Hamburg together with our customers.