Quality Assurance Specialist

Fortress Digital Services; Jakarta Selatan; On-site; IDR 150,000,000 - 270,000,000; Full time

Job summary

Fortress Digital Services seeks a QA/BA professional to translate business requirements into test scenarios and cases. You will validate workflows, perform UAT, and coordinate with analysts, developers, and project managers to ensure high-quality deliverables.

You will identify gaps between business needs and system implementation, communicate findings, and help drive process improvements across IT projects. Willingness to travel internationally is required.

Qualifications

• Bachelor's degree in Business Information Systems, IT, Management, or related field.
• 2–3 years in Quality Assurance, Business Analyst, or related IT project roles.
• Strong understanding of business processes and workflows.
• Experience translating requirements into test artifacts and specifications.
• Experience in UAT, functional testing, and validating system functionality.
• Willingness to travel internationally as required by projects.

Responsibilities

• Understand and analyze business requirements to align with objectives.
• Translate requirements into test scenarios and test cases.
• Evaluate workflows to meet operational expectations.
• Identify gaps between requirements and implementation.
• Collaborate with Analysts, Developers, PMs, and stakeholders.
• Facilitate UAT with business users to validate functionality.
• Monitor and document testing results and recommendations.
• Ensure project deliverables are quality-ready before implementation.

Skills

Requirements analysis

UAT facilitation

Functional testing

Stakeholder communication

Process improvement

Education

Bachelor's degree in Business Information Systems

Bachelor's degree in Information Technology

Bachelor's degree in Management

Job description

What Will You Do?

• Understand and analyze business requirements, workflows, and functional specifications to ensure alignment with business objectives.
• Translate business requirements into test scenarios and test cases to validate system functionality and business processes.
• Evaluate and validate system workflows to ensure they meet business expectations and operational requirements.
• Identify gaps, inconsistencies, and potential issues between business requirements and system implementation.
• Collaborate with Business Analysts, Developers, Project Managers, and business stakeholders to ensure effective project delivery.
• Facilitate User Acceptance Testing (UAT) and work closely with business users to validate system functionality.
• Monitor, document, and communicate testing results, findings, and recommendations to relevant stakeholders.
• Ensure the quality and readiness of project deliverables before implementation.

Requirements:

• Bachelor's degree in Business Information Systems, Information Technology, Management, or a related field.
• Minimum 2-3 years of experience in Quality Assurance, Business Analyst, or a related role within IT projects.
• Strong understanding of business processes, workflows, and operational requirements.
• Experienced in gathering, analyzing, and validating business requirements to ensure system functionality aligns with business objectives.
• Ability to translate business requirements into functional specifications, test scenarios, and test cases.
• Experienced in conducting business process validation, functional testing, and User Acceptance Testing (UAT).
• Strong ability to identify gaps between business requirements and system implementation, and provide recommendations for improvement.
• Capable of communicating effectively with business users, stakeholders, Business Analysts, and technical teams.
• Good analytical thinking, problem-solving, documentation, and stakeholder management skills.
• Willingness and flexibility to undertake international business trips as required by project needs.
• Experience in Banking, Financial Services, or Insurance industry is highly preferred.