Quality Assurance

AI Rudder; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading AI software company in Jakarta Selatan seeks a Quality Assurance Specialist to develop test plans and ensure product reliability. Essential skills include problem-solving, analytical abilities, and fluency in Bahasa and English. Join us to shape the future of business communication and contribute to efficient automation in customer interactions.

Qualifications

• 2-3 years of QA experience in an agile environment.
• Strong problem-solving skills with the ability to troubleshoot.
• Ability to manage multiple priorities while meeting deadlines.
• Analytical mindset with meticulous attention to detail.

Responsibilities

• Develop detailed test plans and test cases to ensure product reliability.
• Identify, document, and track defects systematically.
• Maintain clear communication across cross-functional teams.
• Conduct final evaluations of AI/chatbot performance.
• Continuously improve testing methodologies.

Skills

Problem-solving skills

Analytical mindset

Collaborative management

Attention to detail

Language proficiency in Bahasa and English

Education

Bachelor's degree or equivalent

Job description

About the job

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Responsibilities

• Develop detailed, structured test plans and test cases to ensure product reliability.
• Identify, document, and track defects systematically, ensuring timely resolution.
• Maintain a results-driven approach with clear communication across cross-functional teams.
• Conduct final evaluations of AI/chatbot performance to ensure compliance with quality standards before deployment.
• Continuously improve testing methodologies for efficiency and accuracy.

Qualifications

• Bachelors degree or equivalent; 2-3 years of QA experience in an agile environment.
• Strong problem-solving skills with the ability to troubleshoot and resolve issues effectively.
• Ability to manage multiple priorities collaboratively while meeting deadlines.
• Analytical mindset with meticulous attention to detail and task management.
• Language proficiency: Fluent in Bahasa and English.