QC Technician (Automotive or OEM Industry)

Cartrack Technologies Indonesia; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading smart mobility SaaS company in Indonesia is seeking a Quality Control Technician from the Automotive sector to join their innovative team. This role involves ensuring technician punctuality, conducting remote quality checks, and identifying training needs. Candidates should have a vocational diploma and 3-5 years of relevant experience, particularly in electronics and automotive installations. Fluency in English is preferred for effective communication.

Benefits

BPJS Health

BPJS Labor

Private Health Insurance

Qualifications

• 3-5 years of working experience in the related field required.
• Experience/knowledge of Electronics and Automotive aftermarket product installations.
• Fluency in English preferred.

Responsibilities

• Ensure remote technicians are punctual and in proper attire.
• Conduct quality checks remotely via mobile videos.
• Prepare detailed reports summarizing QA activities.

Skills

Quality control

Troubleshooting

Training

Communication skills

Technical knowledge of automotive

Education

Vocational course, Diploma in Automotive, Electrical/Electronic, Mechanical

Job description

QC Technician (Automotive or OEM Industry)

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Quality Control Technician from Automotive OEM Industryto join our team in Indonesia. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency

Responsibilities:

• Ensure that all remote technicians are punctual with proper attire to maintain a professional appearance during job assignments
• Conduct quality checks remotely by leveraging mobile video calls
• Troubleshoot issues encountered during remote site operations
• Prepare detailed reports summarizing the QA activities performed for management review
• Identify training needs for remote technicians
• Conduct training and refresher sessions to enhance their skills and knowledge
• Ensure a comprehensive understanding of the full fleet management product offering
• Familiarize yourself with the technology stack to effectively support remote operations

Requirements:

• Candidate must possess at least Vocational course, Diploma in Automotive, Electrical/Electronic, Mechanical or equivalent
• At least 3-5 Year(s) of working experience in the related field is required for this position
• Experience/Knowledge of Electronics and Automotive aftermarket product installations (Telematics/Sound Systems/Immobilizer etc.)
• Experience/Knowledge of Electrical/Mechanical repair of Automobiles and/or Heavy vehicles; (Electrical wiring repair, Faulty Finding and Mechanical Repair etc.)
• Fluency in English is preferred to liaise effectively with English-speaking counterparts.

How long is your notice period?

What is your expected monthly salary?

Describe your experience with OEM corrective action requests (CARs) or customer complaint handling.

How do you coordinate with Technicians to resolve quality issues?

PT Cartrack South East Asia is part of Cartrack Holdings Ltd., a global telematics company that operates in 23 countries. We provide a comprehensive fleet management system that includes real-time GPS tracking and data analytics. We develop our integrated Software-as-a-Service (SaaS) platform and manufacture our best-quality IoT devices internally.

In Indonesia, we have a head office in Jakarta and a branch office in Surabaya. As our business grows fast, we also place our representatives in several other areas in Indonesia. Joining our team, you will work in a multinational, dynamic, and positive environment, with career advancement opportunities both locally and regionally.

Visit our website: www.cartrack.id

PT Cartrack South East Asia is part of Cartrack Holdings Ltd., a global telematics company that operates in 23 countries. We provide a comprehensive fleet management system that includes real-time GPS tracking and data analytics. We develop our integrated Software-as-a-Service (SaaS) platform and manufacture our best-quality IoT devices internally.

In Indonesia, we have a head office in Jakarta and a branch office in Surabaya. As our business grows fast, we also place our representatives in several other areas in Indonesia. Joining our team, you will work in a multinational, dynamic, and positive environment, with career advancement opportunities both locally and regionally.

Visit our website: www.cartrack.id

BPJS Health, BPJS Labor, Private Health Insurance,