QA Superintendent

pzcussons; Tangerang; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

pzcussons is seeking a QA/QC Leader to supervise the QA Analysts in a manufacturing setting, ensuring GMP/CPKB compliance throughout the production process.

The role focuses on leading investigations into deviations, OOS results, and customer complaints, and on developing CAPA actions to drive continuous improvement. A strong background in GMP/quality systems is essential.

Qualifications

• Bachelor's degree is required.
• 3-5 years experience in QA/QC Manufacturing or related functions.
• Experience in FMCG/Personal Care/Cosmetics preferred.
• Strong knowledge of GMP/CPKB and manufacturing quality systems.
• Understanding of production processes, critical parameters, and in-process controls.
• Ability to review and assess BMRs, deviations, OOS, and investigations.
• Knowledge of CAPA, risk assessment, and root cause analysis tools.
• Ensure consistent implementation of SOPs and WIs on the production floor.
• Ability to handle customer complaints and internal quality issues.

Responsibilities

• Monitor adherence to SOPs and WIs to maintain process parameters.
• Analyze in-process QC results to ensure product integrity.
• Lead and supervise QA analysts to high performance.
• Coordinate investigations into deviations, OOS, and complaints.
• Develop and oversee CAPA execution to address issues.
• Review BMRs prior to batch release.
• Support verification/validation related to formulation transfers.

Skills

GMP/CPKB

CAPA & RCA

BMR review

Team leadership

Quality systems

Documentation

Education

Bachelor's degree in Pharmacy, Chemistry, Chemical Engineering, or related field

Job description

Monitor Supervise adherence to Standard Operating Procedures (SOPs), Work Instructions (WIs), and other operational guidelines within the Production product activities to ensure that process parameters are maintained within defined standards.

Analyze and follow up on in-process quality control results to ensure product integrity.

Ensure the consistent implementation of Good Manufacturing Practices (GMP/CPKB) across all stages of the production process.

Coordinate investigations into production deviations, out-of-specification results, customer complaints, and other quality-related issues.

Develop and oversee the execution of Corrective and Preventive Actions (CAPA) to address identified issues.

Review Batch Manufacturing Records (BMRs) prior to submission for batch release.

Lead, train, and supervise the Analyst team within the manufacturing area to ensure high performance and continuous development.

Support technical verification and validation activities prior to formulation transfer to production or third-party manufacturing.

Requirements

• Bachelor's degree in Pharmacy, Chemistry, Chemical Engineering, or related field
• Minimum 3-5 years experience in QA/QC Manufacturing or related functions
• Experience in FMCG / Personal Care / Cosmetics industry preferred
• Strong knowledge of GMP / CPKB and manufacturing quality systems
• Understanding of production processes , critical parameters, and in-process controls
• Ability to review and assess BMRs , deviations, OOS, and investigations
• Knowledge of CAPA , risk assessment, and root cause analysis tools
• Ensure consistent implementation of SOPs and WIs on the production floor
• Ability to handle customer complaints and internal quality issues
• Familiar with validation & verification activities related to manufacturing
• Ability to lead, coach, and supervise Analysts / QA leader
• Strong coordination with Production, QC, and Engineering
• Good communication and problem-solving skills

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