QA Superintendent

PZ Cussons; Tangerang; On-site; IDR 450,000,000 - 750,000,000; Full time

Job summary

PZ Cussons Indonesia is seeking a QA/QC Manager to oversee GMP/CPKB, review BMRs, and lead the QA team in the production area. The role focuses on maintaining product quality, driving CAPA programs, and coordinating investigations into deviations and complaints, with a strong emphasis on training, SOP adherence, and cross-functional collaboration.

The ideal candidate will have a Bachelor's degree in a relevant field, 3–5 years in QA/QC, and strong knowledge of GMP/CPKB, risk assessment, and root

Qualifications

• Bachelor's degree in Pharmacy, Chemistry, Chemical Engineering, or related field.
• 3–5 years experience in QA/QC Manufacturing or related functions
• Experience in FMCG / Personal Care / Cosmetics industry preferred
• Strong knowledge of GMP / CPKB and manufacturing quality systems
• Understanding of production processes, critical parameters, and in-process controls
• Ability to review and assess BMRs, deviations, OOS, and investigations
• Knowledge of CAPA, risk assessment, and root cause analysis tools
• Ensure consistent implementation of SOPs and WIs on the production floor
• Ability to handle customer complaints and internal quality issues
• Familiar with validation & verification activities related to manufacturing
• Ability to lead, coach, and supervise Analysts / QA leader
• Strong coordination with Production, QC, and Engineering
• Good communication and problem-solving skills

Responsibilities

• Monitor SOPs, WIs, and other guidelines to keep process parameters within standards.
• Analyze in-process quality control results to ensure product integrity.
• Ensure GMP/CPKB across all production stages.
• Coordinate investigations into deviations, out-of-spec results, customer complaints, and other quality issues.
• Develop and oversee CAPA to address identified issues.
• Review Batch Manufacturing Records (BMRs) prior to batch release.
• Lead, train, and supervise the Analyst team within the manufacturing area.
• Support verification and validation activities prior to formulation transfer to production or third-party manufacturing.

Skills

GMP/CPKB

CAPA

Root Cause Analysis

Quality Systems

Leadership

Communication

Education

Bachelor's degree in Pharmacy / Chemistry / Chemical Engineering

Job description

Responsibilities

• Monitor Supervise adherence to Standard Operating Procedures (SOPs), Work Instructions (WIs), and other operational guidelines within the Production product activities to ensure that process parameters are maintained within defined standards.
• Analyze and follow up on in-process quality control results to ensure product integrity.
• Ensure the consistent implementation of Good Manufacturing Practices (GMP/CPKB) across all stages of the production process.
• Coordinate investigations into production deviations, out-of-specification results, customer complaints, and other quality-related issues.
• Develop and oversee the execution of Corrective and Preventive Actions (CAPA) to address identified issues.
• Review Batch Manufacturing Records (BMRs) prior to submission for batch release.
• Lead, train, and supervise the Analyst team within the manufacturing area to ensure high performance and continuous development.
• Support technical verification and validation activities prior to formulation transfer to production or third-party manufacturing.

Requirements

• Bachelor's degree in Pharmacy, Chemistry, Chemical Engineering, or related field
• Minimum 3-5 years experience in QA/QC Manufacturing or related functions
• Experience in FMCG / Personal Care / Cosmetics industry preferred
• Strong knowledge of GMP / CPKB and manufacturing quality systems
• Understanding of production processes, critical parameters, and in-process controls
• Ability to review and assess BMRs, deviations, OOS, and investigations
• Knowledge of CAPA, risk assessment, and root cause analysis tools
• Ensure consistent implementation of SOPs and WIs on the production floor
• Ability to handle customer complaints and internal quality issues
• Familiar with validation & verification activities related to manufacturing
• Ability to lead, coach, and supervise Analysts / QA leader
• Strong coordination with Production, QC, and Engineering
• Good communication and problem-solving skills

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