QA Risk Specialist - Jambi

PT Amartha Mikro Fintek (Jakarta); Riau; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A tech-driven financial institution in Indonesia is looking for a Quality Assurance Specialist to perform QA and post-disbursement reviews on embedded lending. The role requires at least 3 years of experience in credit operations and good knowledge of unsecured loan processes. Candidates based in Jambi with strong analytical skills and excellent communication abilities are encouraged to apply. Join us in creating an inclusive workplace that values diverse perspectives.

Qualifications

• Minimum 3 years of relevant working experience in credit and/or credit operation, preferably from start-up/tech company or financial industry.
• Good knowledge of unsecured loan process and policies.
• Excellent communication skills and stakeholders’ management.
• Meticulous, critical, with strong analytical skills and problem-solving capabilities.

Responsibilities

• Perform a quality assurance (QA) and post-disbursement review on Embedded Lending.
• Provide timely and accurate reporting for internal and external stakeholders.
• Ensure and validate credit documentation is administered and centralized.
• Review business processes and provide recommendations for enhancement.

Job description

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the Role

This role will be Perform quality assurance (QA) and post-disbursement reviews on embedded lending, ensuring timely and accurate reporting for both internal and external stakeholders. Validate and centralize credit documentation, and review business processes to provide recommendations for improvement.

Responsibilities

• Perform a quality assurance (QA) and post disbursement review on Embedded Lending
• Reporting for internal and external parties overview in a timely and accurate manner
• Ensure and validate credit documentation is administered and centralized
• Review business processes and give recommendations to enhance the process

Requirements

• Already based in Jambi
• Minimum 3 years of relevant working experience in credit and/or credit operation, preferably from start-up/tech company or financial industry
• Good knowledge on Unsecured loan process and policies and business
• Willing to learn and travel occasionally
• Excellent communication skills and stakeholders’ management
• Meticulous, critical, strong analytical skills and problem solving

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.

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