QA Risk Specialist - Jambi

PT Amartha Mikro Fintek; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A financial technology company in Jakarta is seeking an experienced Quality Assurance specialist to ensure accurate reporting on embedded lending. Responsibilities include conducting QA and reviews of credit documentation, with a focus on enhancing business processes. Ideal candidates will have at least 3 years of relevant experience and strong analytical skills. The role involves communicating with various stakeholders and may require occasional travel.

Qualifications

• Minimum 3 years of relevant working experience in credit and/or credit operation.
• Good knowledge of unsecured loan processes and policies.
• Willingness to learn and travel occasionally.

Responsibilities

• Perform quality assurance (QA) and post disbursement review on embedded lending.
• Ensure and validate credit documentation is administered and centralized.
• Review business processes and give recommendations to enhance the process.

Skills

Quality assurance

Credit documentation review

Analytical skills

Stakeholders management

Communication skills

Job description

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the Role

This role will be Perform quality assurance (QA) and post-disbursement reviews on embedded lending, ensuring timely and accurate reporting for both internal and external stakeholders. Validate and centralize credit documentation, and review business processes to provide recommendations for improvement.

Responsibilities

• Perform a quality assurance (QA) and post disbursement review on Embedded Lending
• Reporting for internal and external parties overview in a timely and accurate manner
• Ensure and validate credit documentation is administered and centralized
• Review business processes and give recommendations to enhance the process

• Already based in Jambi
• Minimum 3 years of relevant working experience in credit and/or credit operation, preferably from start-up/tech company or financial industry

• Good knowledge on Unsecured loan process and policies and business
• Willing to learn and travel occasionally
• Excellent communication skills and stakeholders’ management
• Meticulous, critical, strong analytical skills and problem solving

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.