QA/QC Manager (Data Center)

TERA Data Centers; Cikarang; On-site; IDR 500,000,000 - 800,000,000; Full time

Job summary

TERA Data Centers is seeking a regional QA/QC Lead to establish, operate, and supervise the QA/QC system for data center projects across Southeast Asia, ensuring compliance with contract, specifications, Tier III/IV, ISO 9001, and local regulations.

You will oversee quality across mechanical, electrical, ELV, and civil disciplines—from design through handover—driving continuous improvement, coordinating audits, and leading a regional QA/QC team with cross-country responsibilities.

Qualifications

• Bachelor's degree or above in Mechanical, Electrical, Civil, Engineering Management, or related engineering disciplines.
• 8+ years of QA/QC or engineering quality management experience, with at least 3 years as Quality Manager or Regional Quality Lead, and at least 2 years in data center or mission-critical facilities.
• Proficiency in ISO 9001 quality management systems, ITP, inspection lots, NCR/CAR, quality audits, and continuous improvement tools.
• Familiarity with construction processes and quality control requirements in at least two of the following disciplines: mechanical, electrical, ELV, and civil. Knowledge of data center Tier III/IV, TIA-942, Uptime Tier, ASHRAE, NFPA, IEEE, IEC, ACI, and ASTM standards.
• Excellent English reading, writing, and communication skills; able to independently prepare English quality reports and chair English quality meetings. Fluency in English is preferred.
• Proficient in AutoCAD, MS Project, Office, Power BI, and common QA/QC management tools.
• Strong cross-cultural communication, organizational coordination, and team management skills. Able to work in a multi-country, multi-project environment.
• Willing to be based in the region long-term or travel frequently across Southeast Asia.

Responsibilities

• Establish and continuously improve the regional QA/QC management system, quality manual, procedures, ITP templates, checklists, and NCR/CAR processes.
• Standardize quality requirements and project governance.
• Review project quality plans, ITP, inspection lots, and hold/witness points; manage staffing and training.
• Support pre-sales and bidding activities for regional data center projects from a quality perspective.
• Participate in design reviews, drawing reviews, and technical clarifications; review submittals and supplier qualification.
• Organize site inspections, witness/hold-point verification, and oversee acceptance across disciplines.
• Participate in testing and commissioning, review plans and reports, and support handover.
• Issue NCRs/CARs and maintain defect logs, drive preventive actions.

Skills

ISO 9001

QA/QC management

AutoCAD

MS Project

Power BI

English proficiency

Education

Bachelor's degree in Mechanical/Electrical/Civil Engineering or related

Tools

Office

MS Project

Power BI

Job description

Responsible for establishing, operating, and supervising the QA/QC system for data center projects across Southeast Asia. Oversee quality management across mechanical, electrical, ELV, and civil disciplines, covering design, procurement, construction, commissioning, and handover. Ensure projects comply with contract, specifications, Tier III/IV, ISO 9001, and local regulatory requirements.

Core Responsibilities

Quality System and Governance

Establish and continuously improve the regional QA/QC management system, quality manual, procedures, ITP templates, checklists, and NCR/CAR processes. Standardize quality requirements and project governance.

Quality Planning and Resource Management

Review project quality plans, Inspection and Test Plans (ITP), inspection lot divisions, and hold/witness points. Manage regional QA/QC staffing, training, and performance.

Pre-Sales and Bid Support (Quality Perspective)

Support pre-sales and bidding activities for regional data center projects from a quality perspective. This includes assessing quality requirements, standards, and acceptance conditions in tender documents, participating in preparing quality proposals, quality plans, and warranty commitments, identifying quality risks and compliance constraints, supporting the bid team in the quality section of technical proposals, and participating in client clarifications and presentations.

Design and Procurement Quality

Participate in design reviews, drawing reviews, and technical clarifications. Review material and equipment submittals, supplier and subcontractor pre-qualification, FAT/SAT witnessing, and non-conforming product control to ensure design and procurement quality meets project requirements.

Construction Quality Surveillance and Acceptance

Organize site inspections, witness/hold-point verification, and supervise inspection lot, sub-section, section, and concealed work acceptance across mechanical, electrical, ELV, and civil disciplines. Coordinate cross-discipline interface quality. Ensure no subsequent work proceeds without prior acceptance.

Testing and Commissioning Quality

Participate in and witness single-equipment tests, system integration, and integrated performance tests. Review commissioning plans, scripts, and reports. Support IST, Level 4/5 commissioning, and handover. Ensure test data is authentic, complete, and traceable.

Non-Conformance and Defect Management

Issue Non-Conformance Reports (NCRs) and Corrective Action Requests (CARs). Maintain a quality defect log, track rectification close-out, analyze quality trends, and drive preventive actions.

Contractor and Supplier Quality Performance

Review subcontractor and supplier QA/QC documentation, conduct quality briefings, and periodically evaluate their on-site quality performance. Drive meetings, rectification, and continuous improvement.

Quality Audit and Compliance

Organize internal quality audits, support external audits, and maintain the ISO 9001 system. Ensure projects comply with local regulations in Thailand, Malaysia, and Indonesia, client requirements, and company policies. Support government inspections and filing.

Quality Reporting and Data Management

Prepare quality weekly and monthly reports, quality dashboards, and management review materials. Track quality KPI achievement and provide decision support to the Engineering Director, Project Director, and Project Managers.

Completion Handover and Knowledge Management

Guide the compilation and archiving of quality records, concealed work photos, test reports, as-built drawings, and O&M manuals. Support final acceptance and handover. Organize lessons-learned capture and knowledge base development.

Team and Capability Building

Lead the regional QA/QC team, define responsibilities and performance targets, and organize training, mock-up inspections, and quality defect prevention to improve regional quality management maturity.

Requirements

• Bachelor's degree or above in Mechanical, Electrical, Civil, Engineering Management, or related engineering disciplines.
• 8+ years of QA/QC or engineering quality management experience, with at least 3 years as Quality Manager or Regional Quality Lead, and at least 2 years in data center or mission-critical facilities.
• Proficiency in ISO 9001 quality management systems, ITP, inspection lots, concealed work acceptance, NCR/CAR, quality audits, and continuous improvement tools.
• Familiarity with construction processes and quality control requirements in at least two of the following disciplines: mechanical, electrical, ELV, and civil. Knowledge of data center Tier III/IV, TIA-942, Uptime Tier, ASHRAE, NFPA, IEEE, IEC, ACI, and ASTM standards.
• Excellent English reading, writing, and communication skills; able to independently prepare English quality reports and chair English quality meetings. Fluency in English is preferred.
• Proficient in AutoCAD, MS Project, Office, Power BI, and common QA/QC management tools.
• Strong cross-cultural communication, organizational coordination, and team management skills. Able to work in a multi-country, multi-project environment.
• Willing to be based in the region long-term or travel frequently across Southeast Asia.