QA Engineer

OnlinePajak; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading company in the SaaS space seeks a strategic QA Engineer to lead quality assurance efforts for web and mobile products. The role emphasizes building QA processes, thorough product testing, and driving quality excellence. Candidates should have over five years of experience in QA, a proven track record in independent test strategies, and strong communication skills. If you're detail-oriented and proactive in fast-paced environments, this role offers an exciting opportunity to enhance user experiences.

Qualifications

• 5+ years experience in QA for web-based SaaS or B2B platforms.
• Skilled in exploratory testing and root-cause analysis.
• Strong communication skills in English, spoken and written.

Responsibilities

• Build structured QA processes, documentation, and reporting.
• Define and maintain test cases, regression plans, and test environments.
• Collaborate with product and engineering teams to clarify requirements.

Skills

Exploratory Testing

Root-Cause Analysis

Communication Skills

Proactive Attitude

Detail-oriented

Tools

Jira

Testrail

Postman

CI/CD

Job description

Role Purpose

We are seeking a driven and strategic QA Engineerto build and lead all quality assurance efforts, ensuring our products are thoroughly tested, meet all requirements, and deliver an excellent user experience.

Job Responsibilities

• Build structured QA processes, documentation, and reporting
• Define and maintain test cases, regression plans, and test environments
• Create actionable bug reports, analyze defect trends, and lead issue triage with developers and product managers
• Evaluate and implement QA tooling (e.g., Testrail, Jira integrations)
• Act as the voice of quality, ensuring functional excellence and a smooth user experience
• Design, execute, and maintain manual test cases for complex web and mobile features
• Establish scalable test documentation and QA workflows
• Perform exploratory, regression, UI, and cross-browser testing
• Create detailed bug reports with clear reproduction steps
• Evaluate and manage QA tooling (start lean, improve iteratively)
• Collaborate with product and engineering to clarify requirements
• Participate in sprint ceremonies, standups, backlog grooming, and retro
• Analyze production issues and coordinate regression retests
• Own QA metrics and defect trend analysis to guide product quality decisions

Job Requirements

• 1. 5+ years experience in QA for web-based SaaS or B2B platforms
• Proven track record of independent test strategy development
• Comfortable working in Agile/Scrum, fast-paced environments
• Skilled in exploratory testing and root-cause analysis
• Familiar with Jira, Testrail (or equivalent), Postman, and test environments
• Hands-on experience with test documentation tools (beyond Excel)
• Experience reporting, escalating, and clarifying bugs between cross-functional teams
• Strong communication skills in English, spoken and written
• Proactive, self-motivated, detail-oriented, and decisive
• API testing (Postman) and basic SQL validation
• Experience with CI/CD and release testing workflows