Public Area Supervisor

Pullman Hotels & Resorts; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join Pullman Hotels & Resorts as a vital member of their operations team. In this entry-level role, you'll manage staff tasks, maintain cleanliness in various hotel areas, and assist with guest requests. This position offers growth opportunities in a supportive and inclusive environment, making it an excellent choice for motivated individuals who enjoy hospitality.

Qualifications

• Experience is an asset.
• Strong interpersonal and problem-solving abilities.
• Fluency in English; additional languages are a plus.

Responsibilities

• Manage and supervise staff tasks and ensure cleanliness of hotel areas.
• Attend to guest requests and maintain equipment.
• Record room status and assist in assessing team members’ performance.

Skills

Interpersonal skills

Problem-solving

Fluency in English

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand that individual passion and a shared sense of accomplishment create a rewarding guest experience. We foster a diverse and inclusive workplace that values every team member's contribution. Committed to ethics, responsible tourism, sustainability, community outreach, and diversity, Accor offers numerous opportunities for career growth across our global portfolio of iconic hotels and brands.

Join a team where you can be yourself, grow, create your path, work with purpose, and feel valued. This entry-level role offers growth opportunities for motivated applicants. Make it your next move.

Job Description

Operations

• Conduct daily briefings with staff at the floor level. Manage and supervise all team tasks.
• Ensure cleanliness of lobby areas, restaurants, meeting rooms, ballrooms, back of the house, parking area, and corridors.
• Replenish guest supplies and promptly attend to guest requests.
• Attend to reports of damage or malfunctions in hotel areas.
• Maintain equipment in a clean and proper state.
• Maintain section area reports.
• Conduct regular public area checklists.
• Report unusual behavior or activities on floors to the Public Area Manager.
• Record room status accurately in the allocated section.
• Assist the Public Area Manager in assessing team members’ attendance and performance.

Other Responsibilities

• Be well-versed in hotel fire, life safety, and emergency procedures.
• Attend all briefings, meetings, and training sessions as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other duties as reasonably assigned by management.
• Establish and maintain effective working relationships with employees.

Additional Information

• Experience is an asset.
• Strong interpersonal and problem-solving abilities.
• Fluency in English; additional languages are a plus.