Public Area Supervisor

Accor Hotels; Kota Bandung; On-site; IDR 48.000.000 - 72.000.000; Full time

Job summary

Join Accor Hotels as part of the operations team in Bandung, where you'll manage daily staff briefings, ensure hotel cleanliness, and respond to guest needs. This entry-level position fosters professional growth in a vibrant hospitality environment, valuing individual passions and teamwork.

Qualifications

• Strong interpersonal and problem-solving skills.
• Fluency in English; additional languages are a plus.

Responsibilities

• Conduct daily briefings with staff and supervise tasks.
• Ensure cleanliness of hotel areas and attend to guest requests.
• Report damage or malfunction in hotel areas.

Skills

Interpersonal skills

Problem-solving skills

Fluency in English

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand that individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each team member. We are committed to business ethics, integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of hotels and brands, Accor offers opportunities for career growth and professional development worldwide.

Join a team where you can be yourself, grow, create your career path, work with purpose, and feel valued.

This is an exciting entry-level role with growth opportunities for motivated applicants. Make it your next move.

Job Description

Operation

• Conduct daily briefings with staff at the floor level. Manage and supervise all team tasks.
• Ensure cleanliness of lobby areas, restaurants, meeting rooms, ballrooms, back of the house, parking areas, and corridors.
• Replenish guest supplies and promptly attend to guest requests.
• Attend to reports of damage or malfunction in hotel areas.
• Maintain equipment in a clean and proper state.
• Maintain a section area report.
• Conduct regular public area checklists.
• Report unusual behavior or activities on floors to the Public Area Manager.
• Accurately record room status in the allocated section.
• Assist the Public Area Manager in assessing team members’ attendance and performance.

Other Responsibilities

• Be well-versed in hotel fire, life safety, and emergency procedures.
• Attend all briefings, meetings, and training sessions as assigned by management.
• Maintain a high standard of personal appearance and hygiene.
• Perform other duties as assigned by management.
• Establish and maintain effective working relationships with employees.

Additional Information

• Experience is an asset.
• Strong interpersonal and problem-solving skills.
• Fluency in English; additional languages are a plus.