Province Operation Lead - SPX Express (Kota Jayapura, Papua)

Shopee; Indonesia; On-site; USD 30.000 - 45.000; Full time

Job summary

A leading logistics company is seeking a Province Operation Lead to oversee operations in Kota Jayapura, Papua. This role involves managing the end-to-end operational process, ensuring compliance with safety standards, and achieving KPIs. Applicants should have extensive experience in logistics, strong problem-solving capabilities, and a hands-on leadership style.

Qualifications

• 10+ years of experience in logistics management.
• Skilled in project and transport operations.
• Experienced in leading teams and improving process.

Responsibilities

• Lead and manage overall operations in assigned provinces.
• Ensure team compliance with company SOPs.
• Achieve operational KPIs aligned with company goals.

Skills

Problem-solving

Analytical skills

Communication

General Management

Education

Bachelor's degree

Tools

Transport Management Systems (TMS)

Freight Management Systems (FMS)

Job description

Province Operation Lead - SPX Express (Kota Jayapura, Papua)

Department Operations

Level Experienced (Team Lead)

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Responsible for Health, Safety, and Environment (HSE) implementation and ensuring people safety within the assigned province(s)
• Lead and Manage day-to-day overall operations including First Mile, Sorting Center, Middle Mile & Last Mile within the assigned province(s)
• Ensure operation team follow the Company's SOP & Work Instruction (WI)
• Responsible to achieve KPI target that aligned with company goals and objectives
• Responsible to coach and developing team members based on company standard Learning & Development guidelines

Requirements:

• Bachelor's degree from any major
• 10+ years of experience in Xpress Company / Logistics Company, and managing some provinces/regions
• Skilled in General, Transport Operation, Project, People, Finance, and Community Management
• Excellent in problem-solving and analytical skills (Kaizen & Lean skills will be an advantage)
• Good communication skills (written and verbal)
• Lead by example (hands-on) leadership style who can show operation solutions on the floor
• Understand and have experience in operating Transport / Freight Management systems (TMS / FMS)
• Willing to be placed in Kota Jayapura, Papua and Willing to travel and be located across Indonesia