Propositions Analyst

Manulife Insurance Malaysia; Jakarta Timur; Hybrid; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading financial services provider in Jakarta Timur is seeking an experienced Propositions Analyst to shape product offerings based on customer needs and market trends. You will conduct research, collaborate with teams, and provide insights to enhance product competitiveness. Ideal candidates hold a relevant degree and have experience in the life insurance industry.

Benefits

Flexible working environment

Opportunities for career development

Diversity and inclusion initiatives

Qualifications

• A minimum of bachelor’s degree in business, Finance, or related field of study.
• Minimum 4 years’ experience in product, marketing, or distribution functions in Indonesia life insurance industry.
• Demonstrated ability to learn about real customer perspectives.
• Good verbal and written communication skills.

Responsibilities

• Conduct in-depth research to understand customer needs.
• Develop relationships with sales professionals.
• Act as voice of the customer during proposition design.
• Collaborate with teams for product development and implementation.
• Develop sales tools and materials for agents and specialists.
• Monitor and analyze actual experience post-launch.

Skills

Customer insights

Analytical skills

Communication skills

Education

Bachelor’s degree in business or related field

Job description

time left to apply End Date: August 31, 2025 (28 days left to apply)

job requisition id JR25060236

The role of a Propositions Analyst presents an exciting opportunity to shape and refine the products and services we offer, aligning them with customer needs and market trends. By conducting thorough research and analysis, you will play a crucial role in driving innovation and ensuring our offerings remain competitive, directly contributing to our mission of delivering exceptional value to our clients. This position provides a platform to develop strategic thinking and analytical skills, while offering exposure to cross-functional collaboration and the chance to influence key business decisions. As a Propositions Analyst, you will gain valuable insights into market dynamics and the satisfaction of contributing to the company's growth and success.

Position Responsibilities:

• With support from Marketing team, conduct in-depth research to understand the needs and preferences of customers, and organize focus groups to gather feedback from customers on new and existing product propositions.
• Develop relationships with Agency and Bancassurance sales professionals and build strong understanding of sales methodologies.
• Act as voice of the customer and/or sales during proposition design, to ensure initiatives will be compelling and meet objectives.
• Collaborate with Proposition Delivery team to provide inputs required for product development and implementation that align with market demands, and review execution outputs.
• Develop sales tools and materials to enable agents / insurance specialists to understand and explain new and existing propositions.
• Deliver insights from analysis of successful propositions from other insurance markets, and competitive scan of the Indonesia insurance market.
• Monitor, analyze and report actual experience post-launch against targeted sales, distribution and customer acceptance, competitive landscape, and pricing assumptions.
• Prepare clear and comprehensive documentation for proposed proposition, including business case, financial projections, and marketing plans.

Required Qualifications:

• A minimum of bachelor’s degree in business, Finance, or related field of study
• Minimum 4 years’ experience in product, marketing, or distribution functions in Indonesia life insurance industry
• Demonstrated ability to learn about real customer perspectives.
• Good verbal and written communication to convey key ideas and results in a clear manner.

Preferred Qualifications:

• Attention to detail, organizational skills and time management to balance multiple concurrent deliverables in a fast-paced environment while ensuring quality output.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Working Arrangement

The role of a Propositions Analyst presents an exciting opportunity to shape and refine the products and services we offer, aligning them with customer needs and market trends. By conducting thorough research and analysis, you will play a crucial role in driving innovation and ensuring our offerings remain competitive, directly contributing to our mission of delivering exceptional value to our clients. This position provides a platform to develop strategic thinking and analytical skills, while offering exposure to cross-functional collaboration and the chance to influence key business decisions. As a Propositions Analyst, you will gain valuable insights into market dynamics and the satisfaction of contributing to the company's growth and success.

Position Responsibilities:

• With support from Marketing team, conduct in-depth research to understand the needs and preferences of customers, and organize focus groups to gather feedback from customers on new and existing product propositions.
• Develop relationships with Agency and Bancassurance sales professionals and build strong understanding of sales methodologies.
• Act as voice of the customer and/or sales during proposition design, to ensure initiatives will be compelling and meet objectives.
• Collaborate with Proposition Delivery team to provide inputs required for product development and implementation that align with market demands, and review execution outputs.
• Develop sales tools and materials to enable agents / insurance specialists to understand and explain new and existing propositions.
• Deliver insights from analysis of successful propositions from other insurance markets, and competitive scan of the Indonesia insurance market.
• Monitor, analyze and report actual experience post-launch against targeted sales, distribution and customer acceptance, competitive landscape, and pricing assumptions.
• Prepare clear and comprehensive documentation for proposed proposition, including business case, financial projections, and marketing plans.

Required Qualifications:

• A minimum of bachelor’s degree in business, Finance, or related field of study
• Minimum 4 years’ experience in product, marketing, or distribution functions in Indonesia life insurance industry
• Demonstrated ability to learn about real customer perspectives.
• Good verbal and written communication to convey key ideas and results in a clear manner.

Preferred Qualifications:

• Attention to detail, organizational skills and time management to balance multiple concurrent deliverables in a fast-paced environment while ensuring quality output.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Working Arrangement

Hybrid

About Us

We're Manulife. And we’re on a mission to make decisions easier and lives better.

Better is what drives us.It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives.It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognitions. Recent awards include:

2024 Gallup Exceptional Workplace Award Winner

Manulife Named one of Forbes World’s Best Employers 2023

Best Companies to Work for in Asia 2023

We’ve been recognized as one of Canada’s Top 100 Employers (2024)

Manulife included in Bloomberg’s 2023 Gender-Equality Index

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Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/ .