Product Specialist Surgery

Johnson & Johnson; Kota Medan; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player in healthcare is seeking a motivated Clinical Sales professional to enhance their MedTech sales team. This role focuses on driving clinical sales for surgeons, implementing training programs, and ensuring customer satisfaction through effective communication and problem-solving. You will have the opportunity to work closely with strategic partners and leverage your skills to meet customer demands while contributing to innovative healthcare solutions. Join a team that values your contributions and offers a dynamic environment where your efforts can lead to significant impacts on health outcomes.

Qualifications

• Experience in clinical sales and customer relationship management is essential.
• Strong analytical skills for managing sales data and customer feedback.

Responsibilities

• Completes complex tasks for Clinical Sales - Surgeons ensuring quality deliverables.
• Implements clinical sales training programs and updates sales audit databases.
• Responds to customer needs and escalates unusual cases to management.

Skills

Clinical Sales

Customer Relationship Management

Sales Strategy Development

Data Management

Problem Solving

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

ID010 PT Parazelsus Medan

Job Description:

1. Completes more complex tasks for Clinical Sales - Surgeons, and follows processes to ensure accuracy, timeliness, and quality of deliverables.
2. Assists with the development of Clinical Sales - Surgeons area implementation plans, activities, and next steps required to close key opportunities.
3. Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral.
4. Updates sales audit database by entering, verifying, and securing data.
5. Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback.
6. Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager.
7. Helps track information resulting from clinical, procedural, and technical discussions for reference.
8. Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.
9. Job is eligible for sales incentive / sales commissions.