Product Specialist - Regional Payroll

PT BIPO Service Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading HR technology provider seeks a Product Specialist for Regional Payroll to ensure compliance with payroll regulations and analyze system solutions. This role requires strong knowledge of payroll processes, solution design, and the ability to perform duties independently within a dynamic environment.

Qualifications

• At least 3 years of HRMS Products experience.
• Preferably regional payroll implementation and support experience.
• Proactive and accountable in a fast-paced environment.

Responsibilities

• Serve as the regional payroll product’s system solution provider.
• Analyze and test payroll functionality reported by teams.
• Write Payroll Functional Specifications understandable by all parties.

Skills

Payroll Product Analysis

Solution Design

Basic SQL

Testing

Functional Specification Writing

Education

Degree in Information System/Payroll/HR

Job description

Designation: Product Specialist - Regional Payroll

Reporting to: Deputy Product Director – Regional Payroll

Purpose

The job holder must ensure that payroll products are aligned with employment and statutory regulations for the payroll countries. They must possess strong payroll product knowledge and be capable of performing their duties independently. They should understand requirements and regulations provided by local/regional payroll teams, analyze them, and provide system solutions diligently, including writing Payroll Functional Specifications.

Pre-requisites

• Degree in Information System/Payroll/HR or equivalent
• At least 3 years of HRMS Products experience
• Preferably regional payroll implementation, support, and/or system testing experience
• Extensive knowledge of Payroll Product Analysis, Solution Design, Testing, Functional Specification writing, and Basic SQL
• Proactive, initiative-driven, and accountable
• Ability to work independently in a fast-paced, high-demand environment

Duties & Responsibilities

Product

• Serve as the regional payroll product’s system solution provider
• Analyze and test payroll functionality reported by local/regional teams and communicate change requests
• Conduct business process analysis and propose system solutions for enhancements, customizations, or new functionalities
• Understand employment and statutory regulations for payroll countries and ensure system compliance
• Identify discrepancies between payroll system and regulations, and request changes
• Write Payroll Functional Specifications understandable by all parties, including R&D and QA teams
• Take overall responsibility to meet deadlines and work demands
• Ensure key performance indicators are met
• Take additional responsibilities as required

Interaction with Other Departments

• Coordinate with Project Management, Service Delivery, and Support Teams on enhancements, customizations, and new functionalities
• Follow up with R&D and QA teams on payroll-related requests from local/regional teams

Others

• Participate in quality action initiatives for regional payroll products
• Perform other duties as assigned

BIPO is a leading HR technology and services provider in Asia Pacific, founded in Shanghai in 2004, with headquarters in Singapore. We have subsidiaries across Asia and aim to streamline operational processes, reduce costs, and add value through our flexible HRMS solutions. Visit www.biposervice.com for more information.