Product Specialist

PT Wicaksana Overseas International,Tbk; Bogor; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading international company in Bogor, Indonesia is seeking a Sales Representative to manage day-to-day sales activities, conduct customer visits, and prepare quotations. The ideal candidate should hold a degree in Science or a Medical-related field, possess strong communication and selling skills, and demonstrate fluency in local language and ideally English. This role offers opportunities for professional development and growth in a dynamic environment.

Qualifications

• Demonstrate basic knowledge of industry/market and competitors.
• Fluency in local language and ideally in English.
• Basic research and analytical skills.

Responsibilities

• Manage day-to-day sales activities and expenditures.
• Call/visit customers for orders and product demonstrations.
• Prepare quotations and report on competitor activities.
• Maintain customer data in CRM systems.

Skills

Problem-solving

Selling skills

Communication

Negotiation

Analytical skills

Education

Degree in Science or Medical-related discipline

Tools

Excel

Word

PowerPoint

Job description

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources

Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories

Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed

Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstrations and emphasize saleable features/customer benefits

Call/visit as pre plan submitted and captured all calls through the system (EchoPlus) with the proper steps

Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies

Report on the activities and products of the competitors

Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases

Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc., to improve sales targets

Maintain a customer complaints/issues log and follow up on customer issues

Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products

Work with internal stakeholders to ensure timely delivery or installation of products/systems. Support internal stakeholders in relationship development with key customers

To undertake other responsibilities and duties as may be assigned from time to time

Ensure running the business with compliance and ethics, following all of the company's policies and regulations.

Job Requirements:

Degree or professional qualification in a Science or Medical-related discipline

Demonstrate basic knowledge and understanding of the industry/market/competitors/customers

Agile in solving customer’s problems to grow the business.

Demonstrate basic knowledge in assigned products/services/systems and strong selling skills

Demonstrate basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.

Demonstrate strong communication and negotiation skills

Demonstrate basic research and analytical skills

Demonstrate proficiencies in office productivity tools (e.g., Excel, Word, and PowerPoint)

Demonstrate fluency in the local language and ideally in English, both written and spoken