Product Senior Manager - Fraud Detection & Risk

PT Global Digital Niaga; Kemayoran; On-site; IDR 700,000,000 - 1,100,000,000; Full time

Job summary

PT Global Digital Niaga, operating Blibli, seeks a Product Senior Manager for Fraud Detection & Risk to own the product roadmap and drive risk-aware product delivery. You will collaborate across product, data, engineering, risk operations, payments, and legal/compliance to translate policies into scalable product solutions and optimize decisioning.

The role requires analytical leadership, structured thinking, and the ability to balance risk, user experience, and scalability at scale.

Qualifications

• Bachelor’s degree in Product Management, CS, Engineering, Business, Data, or related field.
• 6+ years of product management or senior leadership experience in fraud, risk, trust & safety, payments, or platform products.
• Strong understanding of fraud detection, risk management, or decisioning systems.
• Ability to translate policies and risk rules into scalable product requirements.

Responsibilities

• Own and drive the Fraud Detection & Risk product roadmap, aligning with business and risk objectives.
• Identify fraud patterns using data, trends, and operational insights.
• Translate fraud policies and risk strategies into product requirements, system logic, and decision flows.
• Design and optimize end-to-end fraud decisioning processes (allow, challenge, review, block).
• Define, track, and analyze fraud-related KPIs such as risk savings and false positives.
• Write clear PRDs, user stories, and acceptance criteria for engineering teams.
• Lead feature delivery from discovery to launch with experiments and phased rollouts.
• Partner with Engineering, Risk Operations, Payments, Legal/Compliance, and Business stakeholders.

Skills

Fraud detection

Risk management

Data analysis

Stakeholder management

SQL

Education

Bachelor's degree in related field

Tools

SQL

Job description

About the Role

Blibli is transforming into a future-ready digital ecosystem where trust, security, and seamless customer experience are essential to sustainable growth. As our platform continues to scale, protecting customers, sellers, and the business from fraud and abuse becomes increasingly critical.

As a Product Senior Manager Fraud Detection & Risk, you will own and drive the product roadmap for fraud detection and risk decisioning systems. You will work at the intersection of product, data, engineering, risk operations, payments, legal/compliance, and business teams to identify fraud patterns, translate risk strategies into scalable product solutions, and optimize fraud decisioning across the platform.

This role is ideal for a product leader who is highly analytical, structured, and comfortable balancing risk mitigation, user experience, business impact, and system scalability.

What You'll Do

• Own and drive the Fraud Detection & Risk product roadmap, ensuring alignment with business and risk objectives.

• Identify fraud, abuse, and suspicious activity patterns using data, fraud trends, and operational insights.

• Translate fraud policies and risk strategies into product requirements, system logic, and decision flows.

• Design and optimize end-to-end fraud decisioning processes, including allow, challenge, review, and block flows.

• Define, track, and analyze fraud-related KPIs such as risk savings, false positives, and suspicious product detection.

• Write clear PRDs, user stories, acceptance criteria, and product documentation for engineering teams.

• Lead feature delivery from discovery to launch, including experiments, testing, phased rollouts, and post-launch evaluation.

• Partner closely with Engineering, Risk Operations, Payments, Legal/Compliance, and Business stakeholders to ensure scalable and effective fraud systems.

What You'll Bring to the Team

• Bachelor's degree in Product Management, Computer Science, Engineering, Business, Data, or related field.

• Min. 6 years of proven experience as a Product Manager / Product Lead / Product Senior Manager, preferably in fraud, risk, trust & safety, payments, security, or platform products.

• Strong understanding of fraud detection, risk management, abuse prevention, or decisioning systems.

• Ability to translate complex policies, risk rules, and operational needs into scalable product requirements.

• Strong analytical skills with experience defining metrics, interpreting data, and making trade-off decisions.

• Experience working closely with Engineering teams on technical product delivery and system performance.

• Strong stakeholder management and communication skills, including communicating decisions, trade-offs, and performance to leadership.

• Basic SQL capability to extract data, validate hypotheses, and support product analysis is a strong advantage.

Why You'll Love Working Here

We believe trust is the foundation of every great digital experience. At Blibli, you'll build products that protect customers, sellers, and the business while enabling safe and sustainable growth. This is an opportunity to solve complex risk problems, shape scalable fraud systems, and make a direct impact as we continue growth transforming together.

Blibli.com is an e-commerce platform built upon a big dream: to lead Indonesians to enter a new digital lifestyle and give only the best shopping experience for a better life. We are committed to conduct our business with customer-centric minded, striving to deliver the best features and services to satisfy our customers. We aim for an exciting challenge to become the number 1 e-commerce platform in Indonesia by providing the best customer-centric experience for both buyers and sellers. Blibli.com is created by Indonesians, in Indonesia, and for Indonesians; we’re here as an inspiration to channel and empower the Indonesian people to engage and socialize in commercial activities.

Blibli.com is an e-commerce platform built upon a big dream: to lead Indonesians to enter a new digital lifestyle and give only the best shopping experience for a better life. We are committed to conduct our business with customer-centric minded, striving to deliver the best features and services to satisfy our customers. We aim for an exciting challenge to become the number 1 e-commerce platform in Indonesia by providing the best customer-centric experience for both buyers and sellers. Blibli.com is created by Indonesians, in Indonesia, and for Indonesians; we’re here as an inspiration to channel and empower the Indonesian people to engage and socialize in commercial activities.