Product Manager II

PT mHealthBank Rising Care; Jakarta Selatan; On-site; IDR 350,000,000 - 600,000,000; Full time

Job summary

PT mHealthBank Rising Care in Jakarta is seeking an experienced Product Manager to lead the product vision and roadmap for customer-facing digital products. You will guide multiple squads, work with engineering, design, marketing, and finance, and ensure timely delivery of high-quality features.

You will conduct user research, analyze markets, define requirements, and prioritize the backlog. The role requires 3–5 years in product management, strong communication, and English fluency.

Qualifications

• Bachelor’s degree and 3–5 years in product management.
• Experience in e-commerce, SaaS, B2B, or consumer apps is a plus.
• Experience managing products end-to-end.
• Strong analytical and data-driven decision making.
• Excellent stakeholder management and communication.
• Fluent in English.
• Ability to balance strategy with execution.

Responsibilities

• Develop and execute the product vision, strategy, and roadmap aligned with business goals.
• Lead multiple product initiatives or squads to deliver high-quality products on schedule.
• Conduct user research, market analysis, and benchmarking to identify customer needs.
• Define requirements, user stories, and backlog priorities.
• Collaborate with cross-functional teams to deliver enhancements and new features.
• Use data and customer insights to measure success and improve outcomes.
• Ensure a seamless customer experience across touchpoints.
• Identify trends and opportunities to drive growth.
• Balance customer needs, business objectives, and technical constraints.
• Communicate strategy and progress to stakeholders at all levels.
• Champion Agile practices and cross-functional collaboration.

Skills

Product management

Stakeholder management

Data-driven decision making

Agile product development

Leadership

Communication

English fluency

Education

Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field

Job description

• Develop and execute the product vision, strategy, and roadmap aligned with business goals.
• Lead multiple product initiatives or squads to deliver high-quality products on schedule.
• Conduct user research, market analysis, and competitor benchmarking to identify customer needs and product opportunities.
• Define product requirements, user stories, and acceptance criteria while managing the product backlog and prioritization.
• Collaborate with Engineering, Design, Marketing, Finance, Operations, and other stakeholders to deliver product enhancements and new features.
• Use data and customer insights to evaluate product performance, measure success, and drive continuous improvement.
• Ensure a seamless and consistent customer experience across all product touchpoints.
• Identify market trends and emerging opportunities to drive innovation, customer acquisition, retention, and business growth.
• Balance customer needs, business objectives, and technical constraints when making product decisions.
• Communicate product strategy, priorities, and progress effectively to stakeholders at all levels.
• Champion Agile product development practices and facilitate effective cross-functional collaboration throughout the product lifecycle.

Requirements:

• Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field.
• Minimum 3–5 years of experience as a Product Manager, preferably managing customer-facing digital products.
• Experience in e-commerce, SaaS, B2B, or consumer applications is an advantage.
• Proven experience managing products throughout the entire product lifecycle.
• Strong analytical and problem-solving skills with the ability to leverage data for decision-making.
• Excellent stakeholder management, communication, and presentation skills.
• Passionate about building customer-centric products and solving real user problems.
• Ability to balance strategic thinking with hands-on execution and attention to detail.
• Fluent in English, both written and spoken.
• Strong leadership, collaboration, and organizational skills.
• Comfortable working in a fast-paced, dynamic, and entrepreneurial environment.