Product Manager, Accommodation

PT Global Tiket Network; Daerah Khusus Ibukota Jakarta; On-site; IDR 240.000.000 - 360.000.000; Full time

Job summary

A leading company in the online travel sector is looking for a Product Manager to enhance customer experience for their 50+ million users. The role involves competitive product evaluations, user feedback analysis, and managing product strategies to drive innovation. A bachelor's degree and experience in product management are essential, with a focus on solving customer problems and collaborating across teams to meet business goals.

Qualifications

• At least 3 years of experience as a Product Manager.
• A ‘can do’ spirit with high energy and positive attitude.
• Excellent communication skills (written and verbal).

Responsibilities

• Conduct extensive product evaluations and gather user feedback.
• Prioritize product roadmap and own product requirements.
• Lead agile product development processes.

Skills

Problem-solving

Interpersonal Skills

Communication Skills

Education

Bachelor’s Degree in Computing Science, Engineering, or related field

Job description

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

#LI-EP1

Your main duties in flying with us:

• Conduct extensive competitive product evaluations and analysis
• Gather user/ customers feedback to deeply understand their needs
• Prioritize product roadmap and own the product requirements flowing from customer needs
• Write clear, concise product requirements and user stories
• Lead agile product development process including backlog grooming, sprint planning, and prioritization sessions, and daily stand-ups
• Manage various products independently
• Evangelize ideas that solve real customer problems
• Collaborate with technology, trade partnership, operation, and marketing to craft solutions to customer needs
• Collaborate with other product teams to sync the release plan and deliver the best experience for our customers
• Review user stories to ensure that the delivery is the same as initial requirements
• Rapidly formulate concrete features that address needs and requirements expressed by internal users and customers
• Document product functionality and communicate to users
• Review scenario tests for the improvements, features, and projects to ensure that the delivery is the same as initial requirements
• Create and track metrics to define the success of the initiative and inform future improvements
• Set product strategy, plan short-term, and long-term product improvements to meet business goals, and measure success

Mandatory belongings that you must prepare:

• Passion for a product management role with at least 3 years of experience as a Product manager
• A “can do” spirit combined with high energies, drive, and a positive attitude
• Good problem-solving skills
• Excellent and effective interpersonal and communication skills (written, verbal and listening)
• Bachelor’s Degree in Computing Science, Engineering, or related field is a must

From airlines, hotels, to event organizers, 21.5% of businesses run in Indonesia depends on tourism. However, Indonesia needs our help to build adequate infrastructure to maximise its potential. Maximising the country’s digital growth and penetration, we want to open Indonesians window to the world, and also the world’s window to Indonesia. Our purpose is to become the most consumer centric Online Travel Agent (OTA) simplifying tourism using the technology that we develop. Our mission is to make Indonesia a prosperous nation through tourism, by strategically partnering with local and international travel and tourism businesses.

To become the most consumer-centric company, we invest in continuous innovation to simplify and revolutionize tourism using the technology that we build for more than 17 million of our growing users globally. We are the go-to online market place for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. In 2019, we were announced as the fastest growing Online Travel Agent (OTA) in the world by SABRE.

By January 2020, our business experienced a massive growth. We are currently partnering with more than 80 airlines, more than 500,000 local and international hotels, 150 Car rental providers, more than 1000 B2B Corporate partners, and we are also the leading events ticket box in Indonesia with more than 3000 event partners and 900+ attraction site partners.

From airlines, hotels, to event organizers, 21.5% of businesses run in Indonesia depends on tourism. However, Indonesia needs our help to build adequate infrastructure to maximise its potential. Maximising the country’s digital growth and penetration, we want to open Indonesians window to the world, and also the world’s window to Indonesia. Our purpose is to become the most consumer centric Online Travel Agent (OTA) simplifying tourism using the technology that we develop. Our mission is to make Indonesia a prosperous nation through tourism, by strategically partnering with local and international travel and tourism businesses.

To become the most consumer-centric company, we invest in continuous innovation to simplify and revolutionize tourism using the technology that we build for more than 17 million of our growing users globally. We are the go-to online market place for product and services that covers flight, hotel, car rental, event and attractions, train, and airport transfer bookings. In 2019, we were announced as the fastest growing Online Travel Agent (OTA) in the world by SABRE.

By January 2020, our business experienced a massive growth. We are currently partnering with more than 80 airlines, more than 500,000 local and international hotels, 150 Car rental providers, more than 1000 B2B Corporate partners, and we are also the leading events ticket box in Indonesia with more than 3000 event partners and 900+ attraction site partners.

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