Product Manager

.; Kota Yogyakarta; On-site; USD 30,000 - 70,000; Full time

Job summary

An innovative company is seeking a dynamic Product Manager to lead the development of an AI-powered conversational platform. This role involves understanding customer needs, generating growth ideas, and translating product strategies into actionable plans. The ideal candidate will thrive in a fast-paced environment, working closely with engineering and marketing teams to launch products that meet market demands. If you're passionate about enhancing customer experiences and have a solid technical background, this opportunity is perfect for you.

Qualifications

• Ability to develop product management strategies and communicate effectively.
• Solid technical background in software development and web technologies.

Responsibilities

• Identify and fill product gaps while enhancing customer experience.
• Collaborate with cross-functional teams to deliver high-demand products.

Skills

Product Management

Analytical Skills

Problem-Solving

Communication Skills

Technical Background in Software Development

Job description

Yogyakarta, Special Region of Yogyakarta, Indonesia

Qiscus is an AI-powered omnichannel conversational platform that helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. As the importance of real-time communication technology continually increases, the demand for a market-fit product is growing.

Therefore, defining the release process and coordinating all activities required to bring the product to market is essential. Our product manager will work in a dynamic and fast-paced environment, collaborating with cross-functional teams to design, build, and roll out products that align with the company's vision and strategy. If you find yourself fitting this role, come join us!

What You Will Do

• Gain a deep understanding of customer experience while identifying and filling product gaps
• Generate new ideas to elevate growth and customer experience
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver high-demand products with good market fit
• Drive product launches by collaborating with Marketing, executives, and other Product Management team members
• Act as a product evangelist to build awareness and understanding
• Represent the company to gather feedback regarding the product

What You Will Bring to the Role

• Ability to develop product management strategies and communicate recommendations effectively to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong analytical and problem-solving skills with effective communication abilities
• Experience working effectively with cross-functional teams in a matrix organization
• Fluency in both Bahasa Indonesia and English (written and spoken)