Product Manager

IIBA (International Institute of Business Analysis); Kota Yogyakarta; On-site; USD 30.000 - 50.000; Full time

Job summary

A dynamic company is seeking a Product Manager to oversee the product release process. This role involves understanding customer needs, driving product launches, and collaborating with cross-functional teams to support strategic objectives. The ideal candidate should possess a strong technical background and excellent communication skills in both Bahasa Indonesia and English.

Qualifications

• Ability to develop product management strategies and communicate recommendations.
• Strong technical background in software development and web technologies.
• Fluent in Bahasa Indonesia and English.

Responsibilities

• Identify and fill product gaps through deep understanding of customer experience.
• Convert product strategy into detailed requirements and prototypes.
• Collaborate with engineering teams to deliver in-demand products.

Skills

Communication

Analytical mind

Problem solving

Cross-functional teamwork

Job description

About the job Product Manager

Qiscus is an AI-Powered omnichannel conversational platform that helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. As the importance of real-time communication technology continually increases, demands for market fit of highly-needed product is increasing.

Therefore, defining the release process and coordinating all of the activities required to bring the highly needed product to the fore is an essential part of the process. Our product manager will be part if our dynamic and fast-paced environment while working with cross-functional teams to design, build and roll-out products that deliver the companys vision and strategy. If you find yourself fitting this role, come join us!

What You Will Do

• Gain a deep understanding of customer experience while identifying and filling product gaps
• Generate new ideas that can elevate growth and customer experience to the next level
• Convert product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver products in high demand with a good market fit
• Drive product launches by collaborating with the Marketing team, executives, and other Product Management team members
• Act as a product evangelist to build awareness and understanding
• Represent the company to solicit feedback regarding the product

What You Will Bring to the Role

• Ability to develop product management strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong analytical mind and problem solving skills with effective communication abilities
• Skilled at working effectively with cross functional teams in a matrix organization
• Fluent in both Bahasa Indonesia and English (written and spoken)