Product Design Lead

GoTo Group; Daerah Khusus Ibukota Jakarta; On-site; USD 25.000 - 40.000; Full time

Job summary

As a Product Design Lead at a leading digital ecosystem company, you will shape design excellence impacting millions. You will lead a team, drive user-centric design, and partner with diverse teams to elevate product offerings in a dynamic and inclusive environment.

Qualifications

• 7 years in product design with 2 years in leadership.
• Strong portfolio showcasing design systems and user insights.

Responsibilities

• Lead and mentor a team of product designers.
• Guide the end-to-end design process from discovery to delivery.
• Partner with Product and Engineering to create effective solutions.

Skills

User-Centric Design

Team Leadership

Cross-Functional Collaboration

Communication

Education

Bachelor's Degree in Design or related field

Job description

About The Role

As a Product Design Lead at Gojek, you’ll play a key role in shaping design excellence for one of our core product areas. You’ll lead a team of designers to craft seamless, user-centric experiences that impact millions of users across Southeast Asia. Working closely with Product, Engineering, and Marketing, you'll ensure our design solutions strike the right balance between user needs and business goals. In this role, you'll also contribute to scaling design systems and building a culture of creativity, inclusion, and craft quality.

What You Will Do

• Guide the end-to-end design process for your product area from discovery to delivery, ensuring a high standard of UX and UI design.
• Lead, coach, and support a team of product designers, helping them grow in craft and career.
• Partner closely with Product, Engineering, and Research to define problem spaces, co-create solutions, and deliver value to users.
• Champion the use of design systems to ensure scalable and consistent experiences across platforms.
• Leverage user insights and data to drive decisions and improve usability, accessibility, and satisfaction.
• Set a high bar for design execution, giving thoughtful feedback and raising the overall quality of the team's output.
• Help improve design processes and rituals, enabling the team to work more effectively in fast-paced environments.

What You Will Need

• Has 7 years in product design with at least 2 years in a design leadership or people management role.
• Demonstrated success in mentoring and managing designers, with a focus on growth, inclusion, and team well-being.
• Proven ability to translate complex problems into simple and elegant user experiences that drive impact.
• Comfortable working cross-functionally and navigating ambiguity alongside product and engineering partners.
• Strong portfolio showcasing deep user understanding, visual design strength, and design systems knowledge.
• Comfortable in high-growth, fast-moving environments and able to prioritize and pivot when needed.
• Strong communication and storytelling skills, you can clearly present work, rationale, and strategic thinking.

About The Team

The Gojek Design Team is a vibrant, diverse collective of around a hundred designers spread across two countries; we are creative thinkers and innovators who are passionate about solving complex problems and creating impactful user experiences. We value collaboration, delight, and a user-first mindset. Working with us means being part of a supportive environment where your ideas are valued and you have the freedom to experiment and grow. Together, we envision, create, and support products and services that profoundly improve the lives of our customers.

Since our humble beginnings in 2015 as a small team of 15 designers, we’ve expanded in tandem with Gojek’s growth, bringing over 24 different products to life. Along the way, we’ve tackled numerous challenges, from refining our design processes to fostering a design-centric philosophy company-wide. Our journey has been one of continuous evolution, improving the quality of our outcomes, expanding our influence within the organisation, and relentlessly advocating for our customers. We're committed to continuous learning and improvement, and we celebrate our successes as a team.

Join us and be a part of a team that’s not just shaping products but transforming the lives of millions of users across Southeast Asia.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels onour respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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