Process Improvement Specialist

Shipper; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics technology company in Jakarta is seeking an experienced Process Improvement Specialist. This role involves developing Continuous Improvement programs and analyzing operational data to enhance productivity. Candidates should have at least 3 years of relevant experience and a bachelor's degree in a related field. Strong analytical skills and proficiency in tools like Excel and Power BI are essential. Join us to help transform online shipping standards in Indonesia.

Qualifications

• Minimum 3 years of experience in Process Improvement/Operational Excellence or a similar role.
• Strong knowledge of Lean, Six Sigma, or other process improvement methodologies.
• Proficient in data analysis and visualization using Excel, Power BI, or similar tools.

Responsibilities

• Develop and implement Continuous Improvement programs (Lean, Six Sigma, Kaizen).
• Analyze operational data to identify opportunities for improving productivity and accuracy.
• Create, standardize, and update Standard Operating Procedures (SOPs).
• Lead efficiency and productivity improvement projects.
• Manage and monitor operational KPIs, conducting root cause analysis.

Skills

Process Improvement

Operational Excellence

Data Analysis

Project Management

Lean methodologies

Six Sigma methodologies

Education

Bachelor degree in Logistics, Engineering, or similar major

Tools

Excel

Power BI

Job description

Shipper is a growing technology company based in Jakarta. We provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services.

Why Join Shipper

An opportunity to build the next Unicorn and work with some of the smartest people in their fields and specialties, while also creating an impact by supporting small sellers and micro-entrepreneurs across the nation.

What will you do

Develop and implement Continuous Improvement programs (Lean, Six Sigma, Kaizen).

Analyze operational data to identify opportunities for improving productivity and accuracy.

Create, standardize, and update Standard Operating Procedures (SOPs), ensuring compliance across operations.

Lead efficiency and productivity improvement projects.

Manage and monitor operational KPIs, conducting root cause analysis in case of deviations.

Train and coach operational teams on improvement tools, methodologies, and problem-solving techniques.

What are the requirements

Minimum 3 years of experience in Process Improvement/Operational Excellence or a similar role.

Bachelor degree in Logistics, Engineering, or similar major is welcome.

Strong knowledge of Lean, Six Sigma, or other process improvement methodologies.

Proficiency in Value Stream Mapping and process analysis.

Skilled in data analysis and visualization using Excel, Power BI, or similar tools.

Proven ability in project management, from initiation to execution and monitoring.

Shipper is on a mission to invent a new standard for online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple, reliable, and cost competitive.