Process Analyst Logistics

Meratus Group; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 10.000.000 - 15.000.000; Full time

Job summary

A logistics company in Surabaya is looking for a Process Analyst to support operational improvements through data analysis. The role includes analyzing key business processes, collaborating with Data Analysts, and recommending enhancements based on data insights. Ideal candidates will hold a relevant bachelor's degree and have at least 2 years of experience in similar roles, with strong analytical capabilities and communication skills.

Qualifications

• Minimum 2 years of experience in data analysis or process improvement roles, preferably within logistics or supply chain.
• Fluent in Bahasa Indonesia; English proficiency is a plus.

Responsibilities

• Collect and analyze operational and performance data related to key business processes.
• Map and document current business processes; identify bottlenecks or inefficiencies.
• Collaborate with Data Analysts to design KPIs and dashboards.

Skills

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor's degree in Industrial Engineering, Logistics, Data Science, Business Analytics, or related field

Tools

Excel

SQL/Query

Power BI

Python

Job description

About Meratus

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Job Overview

We are seeking a Process Analyst to support continuous operational improvement by analyzing business processes and related data, identifying inefficiencies, and recommending data-driven enhancements. This role will work closely with the Data Analyst team to leverage insights that optimize workflows in logistics and forwarding operations.

Responsibilities

• Collect and analyze operational and performance data related to key business processes.
• Map and document current business processes; identify bottlenecks or inefficiencies using data insights.
• Collaborate with Data Analysts to design KPIs and dashboards that monitor process performance.
• Conduct root cause analysis using both process mapping and data analysis techniques.
• Propose and support the implementation of process improvements based on analytical findings.
• Assist in automating data collection and reporting for ongoing process monitoring.
• Work with IT and operations teams to integrate improvements into systems and workflows.
• Support change management and training activities for new process implementations.
• Ensure data accuracy and integrity in all process-related reports and tools.
• Participate in cross-functional projects to drive operational excellence.

Requirements

• Bachelors degree in Industrial Engineering, Logistics, Data Science, Business Analytics, or related field.
• Minimum 2 years of experience in data analysis or process improvement roles, preferably within logistics or supply chain.
• Experience working in or with data analyst teams.
• Strong analytical and problem-solving skills.
• Solid understanding of end-to-end logistics operations.
• Good communication and presentation skills.
• Fluent in Bahasa Indonesia; English proficiency is a plus.
• Proficient in tools such as Excel, SQL/Query, Power BI, Python, or other analytics

Meratus is committed to ethical hiring practices. Please note that our recruitment process is free of charge. We do not request any payment from candidates at any stage of the recruitment process. Beware of fraudulent job offers in our name. For more information about this vacancy or the company, feel free to visit our official website at https://www.meratus.com/