Presales Engineer, Mobile Data Network

Coberon Chronos; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global technology company is searching for a Presales Engineer in Indonesia. This role involves supporting sales initiatives and managing technical solutions for customers. The ideal candidate will have telecom experience, excellent communication skills, and the ability to lead product demonstrations. Fluency in English and Indonesian is mandatory, along with technical solution capabilities. Interested candidates should possess a strong drive for success and the ability to work independently.

Qualifications

• Experience in a Presales position within the telecom sector.
• Dynamic personality with strong business acumen.
• Ability to function effectively in fast-paced work environments.

Responsibilities

• Support the sales process with technical guidance.
• Conduct product demonstrations and presentations.
• Understand customer needs and propose solutions.

Skills

Telecom industry experience

Technical solution skills

Fluent in English and Indonesian

Presentation and communication skills

Operational skills in Linux

Experience in PoC execution

Knowledge in IP flow and protocols

MS Office skills

Education

BS in a technical area

Tools

Excel

Power BI

MicroStrategy Desktop

Job description

Overview

Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses, and manage and monetize the mobile Internet. They are looking for a Presales Engineer to lead the technical sales aspects. As part of the sales organization, the Presales Engineer contributes to the sales target achievement, account management, penetration of new markets and new customers, leads the PoC and sometimes also executes them. Presales Engineers are the owner of the entire technical aspects of the accounts, from product presentation, to upselling new features and new technology, responsible for technical solution description documents, technical proposal, and scope of work, change request definition which means collecting prerequisites from the customer and presenting them to the Product team.

Presales Engineers are the owner of and responsible for technical RFx responses, leading the RFx process working with R&D, Product, Operation, and the Account Manager for professional and complete submission. A Presales Engineer shall work with the Product and R&D to prepare the product presentation to customers. They are looking for a self-learning, motivated, and team-player individual who strives for success and target target-oriented.

Requirements

• Experience in a Presales position in the Telecom industry.
• Experience working for a SW product company.
• Mobile data and IP knowledge and deep Telecommunication knowledge.
• Familiarity with the mobile market.
• Operational skills in Linux, scripting for conducting PoC.
• High skills and knowledge in virtualization, NFV, SDN, and containerization.
• Highly skilled in IP flow and protocols, networking in telecom environment.
• BS in a technical area.
• Fluent in written and spoken English and Indonesian – Mandatory.
• Dynamic personality with business acumen and motivation.
• Self-learning and motivated, a team player.
• Technical and commercial background and capabilities.
• Creativity – Ability to translate problems and ideas into opportunities.
• Capability to function as an independent, self-motivated, and self-reliant person who initiates appropriate actions and strategies and can work without constant direction and close supervision.
• Ability to function effectively in hectic and fast-paced work environments through prioritization of multiple, and sometimes conflicting, demands to meet deadlines.
• Excellent presentation, written and verbal communication, and interpersonal skills.
• Passion and desire to win and succeed in the implementation of a successful sales strategy and tactics.
• Willing to travel as needed.
• MS Office skills - Word, PowerPoint, Excel, Visio.
• Execution – ability to lead PoC and proposal with customers by defining scope, success criteria, and result presentation to customers.
• Ability to create quality reports/graphs using visualization tools like Excel, MicroStrategy Desktop, Power BI, or similar for customer result presentations.

Primary Responsibilities

• Technically support sales process – initiatives, upsells, and new opportunities.
• Product introduction, demonstration, and presentation – Prepare, Present and Demonstrate.
• Solution Engineering – understand customer needs and create upsells and new opportunities, listen to customers’ requirements, translate that into solutions, and materialize customer requests to sales. Understand customers’ needs and problems and devise creative solutions.
• RFx overall responsibility – provide the full RFX response, write the solution sections, assure coherence and suitability of the entire response to the customer needs, defend the response, work inbound with R&D and Product, work outbound with customers and business partners.
• Provide detailed specifications and SOW for customer requests, new requirements, and sales management of trials and PoC’s – define the scope, the requirements, the success criteria, timelines, and milestones.
• Work with HQ on delivery resources, the focal point of contact to the technical aspects, and outbound communication to customers.
• Work and communicate efficiently with the customer, internal and external.
• Act as a trusted advisor to customers.
• The Presales Engineer will be expected to attend marketing events, trade shows, and relevant conferences as required.
• Enabling new sales opportunities by constantly collecting information about customers' new requirements, changes in customers' technical environment, about competitive situations.