pharmacist assistant

PT. HANDIA MENDUNIA INTERNASIONAL; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 44,640,000 - 61,380,000; Full time

Job summary

PT. Handia Mendunia Internasional in Surabaya, Jawa Timur, seeks a dedicated Pharmacist Assistant to join our pharmacy team.

This full-time role supports pharmacists in dispensing, stock management, and patient communication, ensuring regulatory compliance and high standards of service. Ideal candidates hold a Pharmacist Assistant certification, demonstrate attention to detail, and can manage multiple tasks efficiently.

Qualifications

• Certification as Pharmacist Assistant or equivalent.
• Strong attention to detail and accuracy when handling medications and keeping records.
• Excellent organisational and time management skills in a busy environment.
• Clear communication with patients and healthcare professionals.
• Basic computer literacy and familiarity with pharmacy software and POS systems.
• Knowledge of pharmaceutical products and basic pharmacology.
• Understanding of health and safety regulations in pharmacy operations.

Responsibilities

• Assist qualified pharmacists in dispensing medications and preparing prescriptions accurately.
• Receive, check and organise pharmaceutical stock with regular inventory.
• Maintain detailed records of products, stock levels and transactions per regulatory standards.
• Label and package medications according to procedures and safety protocols.
• Provide admin support including patient communication and appointment scheduling.
• Ensure the pharmacy environment is clean, compliant and safe.
• Support pharmacist with patient counselling and information on medication use.

Skills

Attention to detail

Communication skills

Time management

Pharmacy software familiarity

Pharmaceutical knowledge

Health & safety awareness

Customer service experience

Indonesian/English bilingual (adv)

Education

Pharmacist Assistant certification

Tools

Pharmacy software

POS systems

Job description

About the role

We are seeking a dedicated and compassionate Pharmacist Assistant to join our pharmacy team in Surabaya, Jawa Timur. This is a full-time position that plays a crucial role in supporting our pharmacists and ensuring the smooth operation of our pharmacy services. As a Pharmacist Assistant, you will work alongside qualified pharmacists to provide excellent pharmaceutical care, manage medications, and ensure compliance with all regulatory requirements. This role is essential to maintaining the high standards of service and patient safety that PT. Handia Mendunia Internasional is known for.

Key responsibilities

Assisting qualified pharmacists in dispensing medications and preparing prescriptions accurately and efficiently

Receiving, checking and organising pharmaceutical stock, including conducting regular inventory checks

Maintaining detailed records of pharmaceutical products, stock levels and transactions in compliance with regulatory standards

Labelling and packaging medications according to established procedures and safety protocols

Providing administrative support to the pharmacy team, including patient communication and appointment scheduling

Ensuring the pharmacy environment is clean, organised and meets health and safety standards at all times

Assisting with pharmacy cash handling and processing payments from customers

Supporting the pharmacist in patient counselling and providing basic information about medication usage when appropriate

Maintaining confidentiality of patient information and adhering to data protection regulations

Staying up to date with pharmacy protocols and procedures and contributing to continuous improvement initiatives

What we’re looking for

Formal certification as a Pharmacist Assistant or equivalent pharmaceutical support qualification

Strong attention to detail and accuracy, particularly when handling medications and maintaining records

Excellent organisational and time management skills, with the ability to manage multiple tasks in a busy environment

Clear communication skills and a friendly, professional demeanour when interacting with patients and healthcare professionals

Basic computer literacy and proficiency with pharmacy software systems and point-of-sale systems

Knowledge of pharmaceutical products, their uses and basic pharmacology principles

Understanding of health and safety regulations, particularly those relevant to pharmacy operations

Reliability, punctuality and a strong commitment to maintaining professional standards

Previous experience in a pharmacy, healthcare setting or customer service environment is highly desirable

Fluency in Bahasa Indonesia and English language skills are advantageous

What we offer

At PT. Handia Mendunia Internasional, we value our employees and are committed to creating a supportive and professional working environment. We offer competitive remuneration commensurate with your experience and qualifications. Our team members benefit from ongoing professional development opportunities, including training and support to enhance their pharmaceutical knowledge and career progression. We maintain a collaborative workplace culture where your contributions are recognised and valued. We also provide a structured working schedule with opportunities for work-life balance, and we are committed to ensuring a safe and healthy working environment for all our staff members.