People Operations Specialist

Acorn Digital Strategy; Daerah Khusus Ibukota Jakarta; Hybrid; USD 18.000 - 30.000; Full time

Job summary

A leading company in digital strategy and communications is seeking a People Operations Specialist to enhance HR operations. The role focuses on managing employee records, compliance with local labor laws, and supporting HR processes to maintain high standards across all entities. Ideal candidates possess a bachelor's degree in HR, with at least 5 years of relevant experience and strong proficiency in English.

Benefits

Access to Employee Assistance Program

Employee Recognition Program

Internal training opportunities

Qualifications

• At least 5 years' experience in human resources, focusing on HR operations.
• Strong understanding of Indonesian labour laws.
• Fluency in English.

Responsibilities

• Draft and manage employment contracts and HR records.
• Coordinate visa applications and ensure compliance with regulations.
• Manage employee lifecycle events like onboarding and offboarding.

Skills

Confidentiality

Proactive mindset

Empathy

Agility

Education

Bachelor's degree in Human Resources or related field

Job description

JOB TITLE: People Operations Specialist

LOCATION: Jakarta, hybrid

CONTRACT TYPE: Permanent, full-time

REPORTING TO: People and Culture Manager

PURPOSE OF THE ROLE

The People Operations Specialist will take ownership of employee records, data management, policy implementation, and visa administration ensuring they are executed with professionalism, precision, and continuous improvement.

The role will also play a key part in strengthening our internal HR systems and workflows, working closely with the People & Culture Manager to maintain high operational standards across all entities and ensure compliance with local and international employment regulations.

KEY RESPONSIBILITIES

HR Documentation & Compliance

• Draft and manage employment contracts, letters, and HR records.
• Ensure all documentation and practices comply with local labour laws, visa regulations, and internal policies.
• Maintain secure, confidential employee files.

Employee Lifecycle Support

• Manage administrative aspects of onboarding, offboarding, and employee lifecycle events (e.g., promotions, terminations).
• Provide accurate and timely responses to employee HR queries, serving as the first point of contact for HR-related matters.

Visa & Regulatory Administration

• Coordinate and oversee visa and health insurance applications, renewals, and cancellations in line with government regulations and timelines.

HRIS & Data Management

• Maintain accurate employee data in HR Information Systems and generate routine or ad hoc reports.
• Oversee attendance and leave tracking, and support payroll input preparation as needed.

HR Process Improvement & Communication

• Support the continuous improvement of HR administrative processes and policies.
• Assist in drafting and disseminating internal HR communications and calendar events (e.g., policy updates, key HR dates).
• Support the People & Culture Manager with planning initiatives related to systems, policy reviews, and employee experience programs.

WHAT YOU NEED TO APPLY FOR THIS ROLE

• High level of discretion and confidentiality in dealing with employee data.
• Proactive and solutions-oriented mindset.
• Empathetic with strong employee-first thinking.
• Comfortable in fast-paced, agile environments.

QUALIFICATIONS

• Bachelor's degree in Human Resources, or a related field.
• At least 5 years' experience in human resources, particularly HR operations, employee relations and benefits administration.
• Strong understanding of Indonesian labour laws.
• Fluency in English.

WHAT YOU WILL GET IN RETURN

• Access to the Employee Assistance Program.
• Employee Recognition Program.
• Internal training opportunities to advance career development.

ABOUT ACORN STRATEGY

Voted Large Agency of the Year and winner of multiple international awards, Acorn Strategy is a full-service communications consultancy with offices in Dubai, Abu Dhabi, Melbourne, Perth, and London, and an ever-expanding client roster. We are an integrated marketing, public relations, and digital consultancy that delivers sharp, agile, and creative strategies to help grow our clients’ business.

OUR CULTURE

We understand that our success depends on recruiting and retaining the highest quality individuals. We have created an environment for people to grow and learn through a culture that empowers creativity, innovation, and professionalism. The core values we live by are collaboration, agility, bravery, curiosity, and growth.

OUR PEOPLE

Over the years we have come to realise that although each of our team members are unique, we each share a series of personal traits that have successfully linked us culturally as a team and as an agency at large.

ACORN STRATEGYis an Equal Opportunity Employer.We are dedicated to creating and building a respectful and empowering environment. We aim to create an inclusive workplace that supports our diversity and increases our potential to produce work that better represents and resonates with the world around us.