PASOLA Restaurant Captain

The Ritz-Carlton Hotel Company, L.L.C.; Jakarta Pusat; Sur place; IDR 55 800 000 - 89 280 000; Plein temps

Résumé du poste

The Ritz-Carlton Jakarta SCBD is seeking a dedicated Non-Management Banquet professional for a Full Time position in Jakarta, Indonesia. You will coordinate with chefs and stewards to ensure smooth banquet service, manage group billing, and ensure all event spaces are prepared to the Gold Standards.

Responsibilities include communicating dietary needs, maintaining cleanliness, and upholding Ritz-Carlton’s exceptional guest experiences.

Qualifications

• Minimum education: high school diploma or GED.
• 2+ years related work experience preferred.
• 1 year supervisory experience preferred.

Responsabilités

• Coordinate with chefs and stewards to communicate service needs.
• Prepare and present checks for group events and ensure proper billing.
• Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
• Set tables according to event type and standards.
• Communicate dietary needs and special requests to kitchen.
• Maintain cleanliness and organization of work areas throughout shifts.

Connaissances

Customer service

Communication

Teamwork

Physical stamina

Formation

High school diploma or GED

Description du poste

Additional Information

Job Number26143055

Job CategoryFood and Beverage & Culinary

LocationJalan Jendral Sudirman Kav 52-53, Sudirman Central Business District (SCBD), Jakarta Daera 12190, Indonesia VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

Position Summary

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when we are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.