Laundry Supervisor

The Ritz-Carlton Hotel Company, L.L.C.; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Jakarta, Indonesia seeks a full-time Housekeeping & Laundry professional to manage inventory, maintain equipment, and supervise laundry staff.

You will ensure quality standards and safety, train employees, and support management in daily operations within a luxury hospitality environment. You will work to maintain the Gold Standards of The Ritz-Carlton, delivering professional service and confidentiality of proprietary information while contributing to a

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of related work experience.
• Minimum 1 year of supervisory experience.

Responsibilities

• Complete inventory of uniforms and linens.
• Conduct monthly inventory of laundry supplies.
• Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor.
• Train employees on laundry procedures and safety.
• Operate and monitor washing, dry cleaning, and drying machinery.
• Inspect linens and terry for damage.
• Assist management in hiring, training, scheduling, evaluating, counseling, and motivating employees.
• Follow safety policies and protect company assets.

Education

High school diploma or GED equivalent

Job description

Additional Information

• Job Number 26141152
• Job Category Housekeeping & Laundry
• Location Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District (SCBD), Jakarta Daera 12190, Indonesia VIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary

Complete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment, maintenance needs, and safety hazards to manager/supervisor. Train employees on all laundry procedures, including safety procedures and equipment operation. Verify that laundry requests are completed for each department as needed. Operate and monitor washing, dry cleaning, and drying machinery. Inspect linens and terry for damage. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.