Partnerships & Ecosystem Manager

Setara Networks; Daerah Khusus Ibukota Jakarta; On-site; IDR 200,000,000 - 300,000,000; Full time

Job summary

Join a dynamic startup revolutionizing the Indonesian payment landscape! As a Partnerships & Ecosystem Manager, you'll drive strategic alliances with top brands, enhancing consumer experiences in a fast-paced environment. Your role will empower you to innovate and create value through collaboration, ensuring seamless integration of services and maximizing partnership benefits. This is your chance to be part of a multicultural team at the forefront of payment transformation, where your contributions will shape the future of transactions. If you're passionate about making a significant impact, apply now and be a game changer in the payment industry!

Benefits

Competitive Salaries

Long-term Incentives

Flexible Work Environment

Opportunity for Career Growth

Positive Impact on Financial Services

Entrepreneurship Culture

Qualifications

• 5+ years in partnership management, ideally in fintech or consumer tech.
• Strong understanding of loyalty programs and financial institution partnerships.
• Experience in project management methodologies and tools.

Responsibilities

• Develop and manage strategic partnerships to achieve commercial goals.
• Conduct market research to expand partner ecosystem involvement.
• Monitor partnership performance and optimize for success.

Skills

Partnership Management

Project Management

Analytical Skills

Communication Skills

Conflict Resolution

Leadership

Market Research

Customer Engagement

Education

Bachelor's Degree in Engineering or Equivalent

MBA

Tools

Project Management Tools

Job description

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer.

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.

Where We Are Now: Series A Startup with Boundless Opportunities!

Our Vision for Payment Transformation: We’re on a mission to disrupt the traditional online payment landscape. By pioneering a faster, safer, and incredibly simple payment solution, we're challenging the status quo of virtual account payments and setting a new standard for seamless transactions, enabling payment in just 20 seconds powered by open banking regulatory framework.

Strategic Partnership with Top Brands: As we build a new category in one-click fast payments, you'll have the opportunity to work alongside industry leaders, partnering with top-tier D2C brands ranging from telco providers, banks, FnB, and OTT to create a network that redefines the future of online payments.

Your Opportunity to Innovate: If you're passionate about innovation and eager to make a significant impact, this is your chance to be part of something truly transformative and create value.

For the role, we are hiring professionals for our Excellence Center based in Jakarta. We are looking for Engineering or equivalent, preferably with MBA, candidates from premier Universities and with a background in an early stage consumer facing product company. As a Partnerships & Ecosystem Manager, you will play a key role in driving partnerships with businesses in the affinity and rewards sectors (such as FnB, retail, OTT, insurance and others) to offer our users exceptional benefits and experiences.

Join a multicultural team at the epicenter of transforming Indonesia's future payment industry. Seize this rare opportunity to be a game changer in an environment that thrives on innovation and collaboration. Don't miss out on the chance to be part of a live, dynamic company ready to soar to new heights in the coming year.

Ready to simplify and revolutionize transactions? Apply now and let's embark on this exciting journey to reshape the world of payments together! #IndepaySetaraJourney #PaymentsInnovation

What your current role should be like?

• Develop and manage strategic partnerships to drive and achieve commercial goals alignment with company goals to generate revenue.
• Planning, developing and executing the commercial initiatives to accelerate achieving the company goals by setting quarterly and annual sales and focusing on potential loyalty partner category.
• Conduct market research and design proposals to expand affinity partner and ecosystem involvement.
• Craft, negotiate and formalize commercial terms & agreements with loyalty partners to secure mutual growth and partnership benefits.
• Work closely with internal stakeholders teams to streamline partner onboarding processes and ensure regulatory compliance.
• Develop business cases for new partnership pitching to various loyalty partners.
• Monitor partnership performance and take optimization actions accordingly to ensure success.

What will you do?

• Drive strategic partnerships with affinity and rewards programs, collaborating with key stakeholders at these institutions to integrate their services with our platform.
• Develop and implement strategies to expand our network with affinity programs, enabling seamless redemption of rewards and affinity points through our payment platform.
• Ensure smooth onboarding and integration of affinity program partners, working closely with their systems to ensure optimized financial and operational processes.
• Collaborate with internal teams, including product, tech, and marketing, to create value propositions for both Indepay and its affinity and rewards partners.
• Use data and market research to evolve affinity partnership strategies, keeping up with trends and industry regulations.
• Establish and manage service-level agreements (SLAs) with partners to ensure timely delivery of services and mutual benefits.
• Monitor the success of partnerships, providing insights and reports on the impact of affinity collaborations on our overall growth.

Requirements

What do you have?

• You have more than 5 years of experience in a partnership management role, ideally within loyalty programs, fintech, or consumer tech.
• You have strong exposure to loyalty programs, consumer reward initiatives, and partnerships with financial institutions, with an understanding of how to scale such collaborations.
• You have successfully spearheaded the introduction of loyalty or reward programs within previous engagements, driving measurable success in customer engagement and satisfaction.
• You have experience in implementing strategies to measure the success of partnerships, utilizing customer feedback and market research.
• You have headed multiple partnership initiatives simultaneously with a team of passionate and talented individuals, ensuring alignment with company goals.
• You have experience in various project management methodologies and tools, and have managed end-to-end deliveries of multiple projects.
• You are experienced in creating and managing project plans.
• You can multitask and manage multiple programs simultaneously.
• You have a leadership DNA with proven ability to excite and lead a cross-functional team.
• You are an expert in conflict resolution and can bring everybody on the same page.
• You preferably have payment domain knowledge and have a background in an early stage product company.
• You thrive in a dynamic and fast paced environment.
• You deliver on your commitments without fail.
• You have an analytical and data-driven approach in day-to-day work.
• You are always energetic and work well under pressure.
• You are affable and know your way around the organization.
• You have excellent communication skills and have the ability to impact and influence.
• You have an unparalleled attitude and determination to succeed against all odds.
• You can multi-task and have excellent time management and prioritization skills.
• You are a strategic thinker who understands business opportunities to create a competitive advantage.
• You have excellent problem solving and analytical skills, and can think outside the box to proactively provide the right solution.
• You have a keen eye for detail.
• You stay positive and bring out the best in a team.
• You are independent, self-motivated and a fast learner.
• Patience and perseverance are your key attributes.

What do we offer?

You will be working alongside other passionate and talented people in a beautiful, spacious and well lighted office with all the perks and flexibility of a coveted technology product company. Besides, you will have a sense of purpose and excitement as we offer:

• An opportunity to make a positive impact on the world by providing basic financial services to unbanked and underbanked people worldwide.
• An opportunity to define and develop a product for the global market.
• An opportunity to be part of the core team who will build a global company and define its culture and processes.
• An opportunity to move horizontally or vertically across geographies through multiple career paths.
• An opportunity to work at the frontier of modern banking solutions technology.

Of course, we do have competitive salaries, long term incentives and many other generous benefits. We promote entrepreneurship culture and look forward to a budding ground for future entrepreneurs.