Outlet Manager

The Cakap Group; Kuta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality management company in Indonesia is seeking an Outlet Manager for its new dining outlet in Kuta, Bali. The role includes overseeing operations, leading the team, maintaining service quality, and driving local marketing initiatives. Candidates must have strong leadership skills and a minimum of 5 years in a managerial role in the food and beverage sector.

Benefits

BPJS & THR

Service Charge

Qualifications

• Fluent in English is a must.
• Minimum 5 years of managerial experience in food & beverage or QSR.
• Strong leadership and organizational skills.

Responsibilities

• Oversee entire operations of the outlet, including production kitchen.
• Lead, train, and supervise the outlet team.
• Maintain high standards of guest service, food quality, and hygiene.

Skills

Leadership

Organizational skills

Interpersonal skills

Job description

Built on the values of simplicity, freshness, and trend-driven innovation, the brand aims to deliver an efficient, high-quality casual dining experience. The first outlet will also house a compact food production area located on the upper floor.

Key Responsibilities:

• Oversee the entire operations of the outlet, including the production kitchen
• Lead, train, and supervise the outlet team to ensure smooth day-to-day operations
• Maintain high standards of guest service, food quality, and hygiene
• Manage inventory, supply chain coordination, and stock control systems
• Ensure all operational procedures and company standards are followed consistently
• Support the development and execution of local sales and marketing initiatives
• Monitor and report on outlet performance, staffing, and guest feedback to management
• Drive team productivity and foster a positive, results-driven work environment

Requirements:

• Fluent in English is a must
• Minimum 5 years of experience in a managerial role within the food & beverage or quick-service restaurant (QSR) sector
• Strong leadership and organizational skills
• Proficient in operational systems, team management, and guest service practices
• Demonstrated ability to work independently and take full ownership of operations
• Strong interpersonal and communication abilities
• Familiarity with basic marketing or promotional activities is an advantage
• BPJS & THR
• Service Charge

Additional questions for applicants:

• What is your expected monthly basic salary?
• How many years' experience do you have as an Outlet Manager?
• How would you rate your English language skills?

Company overview:

The Cakap Group is a hospitality management and consulting firm based in Indonesia. Operated by a task force of industry experts, specifically appointed for their accomplishments and outstanding performance in the field.

Providing the groundwork and mentorship for shrewd startup investors to develop their dream concept into a highly functioning, profitable business and tailoring professional, actionable solutions for improvement and expansion projects in established companies.

For inquiries, please send your CV/Resume/Portfolio to [phone] or email [emailprotected].