Operations Specialist - Bandung

GSM | XanhSM Co.,LTD; Kota Bandung; On-site; IDR 30,000 - 60,000; Full time

Job summary

An established industry player in the transportation sector is seeking a dynamic individual to manage Driver Partners effectively. This role involves coordinating drivers, analyzing operational data, and ensuring smooth onboarding and training processes. The ideal candidate will possess a Bachelor's Degree and have experience in driver management within the ride-hailing or logistics industry. If you are tech-savvy and have strong communication skills, this opportunity offers a chance to make a significant impact in a fast-paced environment while driving operational excellence.

Qualifications

• Bachelor's Degree in any field with experience in the ride-hailing or transportation industry.
• Proven skills in driver and fleet management.

Responsibilities

• Coordinate Driver Partners to ensure supply-demand balance.
• Manage performance through daily operational data analysis.

Skills

Driver Management

Fleet Management

Data Analytics

Communication in English

Tech-savvy

Education

Bachelor's Degree

Tools

Digital Tools

Job description

Responsibilities

• Effectively coordinate Driver Partners to ensure supply-demand balance
• Manage Driver Partners' performance through daily operational data analysis
• Handle arising incidents related to drivers, assets on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties
• Oversee driver onboarding, training, and performance management
  
  

Requirements

• Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)
• Experience in driver management and fleet management
• Able to communicate in English, at least for daily conversation.
• Tech-savvy, comfortable using various technologies and digital tools
• Ability in data analytics and administration
• Able to drive car and possesses a valid car driving license (SIM A) will be an advantage.
• Work location: Bandung, Jawa Barat